Location: REMOTE
Description: Our client is currently seeking a ServiceNow Architect for a fully remote long term contract (up to 5 years) position to support a U.S. Federal Agency.

Worksite Location: Fully Remote

Work Type: Contract (up to 5 years)

Security Clearance: Requires a U.S. Public Trust Security/Background Investigation

This job will have the following responsibilities:

• Utilizes excellent written and oral communication skills to work closely with executive Federal leadership and contractor and vendor technical staff to identify best solutions for the organization.
• Serves as a liaison between federal stakeholder and ServiceNow.
• Comfortable working independently and hands-on to prototype and evaluate custom and third party solutions for fit within the organization.
• Advises on high-level, complex solution development, architecture and management processes from concept ideation through development, launch and maintenance. Interfaces with development, account and executive management to develop and grow solutions and portfolios of solutions and offerings and to increase productivity and profits.
• Leads customer and opportunity-specific technical solution architecture efforts. Creates written and graphical content to support client and business stakeholders.
• Leads research initiatives of existing business environment including trends, best practices and organization preferred architectural frameworks to ensure organizations services match business trends. Suggests appropriate upgrades or relevant solutions to enhance organizations competency in meeting changing business needs.
• Interfaces and leads discussions across cross-functional teams, engaging executive management to ensure consistency in solution development and implementation.
• Identifies and evaluates business requirements; evaluates concepts and models such as market timing, knowledge of industry and trends. Reviews and approves decisions prior to implementation to ensure adherence to business strategies.
• Advises management regarding vision and strategy, technology innovations and enterprise architecture services.
• Prepares vision and strategy work products, technology and product analysis, white papers, and responses to queries on strategy and product related topics.

Core Platform

Configuration Management
• Request Management (Service Catalog)
• Knowledge Management

ITSM Suite
• Incident Management
• Problem Management
• Change Management
• Release Management
• Asset Management
• Cost Management
• Procurement application
• Contract Management application
• Virtual Agent
• Service Owner Workspace

ITOM Suite
• Discovery Service Mapping

Software Asset Management Professional (SAM)

ITBM Suite
• Project Portfolio Management
• Demand Management, including Ideation
• Application Portfolio Management
• Agile Management

Project Roadmap

Test Management First Three Years (approximate timing)
• Operational Intelligence
• Orchestration
• Cloud Management
• Operational Intelligence
• Vendor Management
• Service Mapping
• Event Management
• Cloud Management Core Platform
• Reporting and Dashboards ITBM Suite
• Resource Management
• Financial Planning
• Performance analytics

Qualifications & Requirements:

• ServiceNow Certified Application Developer (desired)
• ServiceNow Certified Implementation Specialist (CIS - IT Service Management, required)
• ServiceNow Certified System Administrator (desired)
• Experience with full lifecycle ServiceNow implementations
• Understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS.

Contact: [email protected]

This job and many more are available through The Judge Group. Find us on the web at www.judge.com