ServiceNow Architect (REMOTE) (Houston, TX)

| Houston, TX
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Date Posted:
United States of America
UTTX1: Corp Remote Office TX Remote Location , Houston, TX, 77064 USA

Raytheon Technologies

Raytheon Technologies Corporation is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Waltham, Massachusetts.

To realize our full potential, Raytheon Technologies is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed.

Summary of Role:

Responsible for leading the architecture strategy and driving the business requirements solution in the RTX ServiceNow platform. Drive the architect specification and support technical solutioning. Share best practices and be consultative throughout the technical design of the enhancement and projects. Produce a detailed functional design document to match customer requirements. Co-team with the Development Lead to produce a technical specification for custom development and systems integration requirements. Participate in internal projects and maintain current ServiceNow Product and Platform knowledge through self-study and utilization of tools for training


Technical designer for ServiceNow code and architecture, responsible for overall ServiceNow code quality

Responsible for the overall architecture, design, implementation, and integrity of the ServiceNow application

Experience in emerging Cloud technologies with ability to balance cost against benefits

Ability to develop high level design documents addressing the business, infrastructure, security, support, and operational needs of a solution.

Good knowledge on database technologies (Oracle/SQL Server/MySQL) and ETL tools (Ab Initio/Informatica)

Technical knowledge of the following areas: Java, HTML, JavaScript, LDAP/Active Directory, networking, and database administration

Ability to understand business requirements and convert them into solution designs

Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities. Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities

Develop custom integration components (SSO, CMDB, SAS connectors etc.) and integrate legacy systems with ServiceNow using mid-tier, web services, email, and other relevant technologies

Provide administrative ServiceNow support, including advanced support via troubleshooting, implementing bug fixes and root cause analysis

Commit to continuous improvement and learning of development and ServiceNow best practices, tools, and technology

Mentor and share technical knowledge with Service Management team

Strong background in Java Script, HTML5, CSS3 and web technologies

Ability to create reports using the standard reporting engine, plus metrics and SLAs

Experience defining, developing, implementing, or improving production processes

Proven experience as an Lead Architect

Experience in providing guidance and driving strategic initiatives with cross functional teams

Ability to work effectively at all levels of the organization and with BU leads

Strategic Analysis and Planning mindset

Preferred Qualification:

List any preferred experience you would like to see in the candidates reviewed.

ServiceNow & ITIL methodologies

Knowledge of how all ITIL practices work together to provide effective service product lifecycle and create business value and positive customer outcomes

Advanced Analysis skills and working with Architects to convey stakeholder functional and technical needs

Experience with small, mid, and large-scale organizational projects

Ability to work effectively at all levels of the organization

Exceptional analytical and conceptual thinking skills

Experience in agile software methodologies with excellent communication skills

Strong time management, managing multiple types of scope at the same time

Strong Interpersonal skills and ability to adapt to frequent change•

  • Typically requires a University Degree or equivalent experience and a minimum 8 years of experience, or an Advanced Degree and a minimum 5 years experience.
Location: Remote

Required Status:
  • US Citizen or US Person required as work may involve visibility to ITAR related projects.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms
More Information on Collins Aerospace
Collins Aerospace operates in the Aerospace industry. The company is located in Charlotte, NC. Collins Aerospace was founded in 2022. It has 40752 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 97 open jobs at Collins Aerospace, click here.
Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Similar Jobs

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Collins Aerospace's full profileFind similar jobs