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At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Manager/Senior Manager - Tableau

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day

As a Manager/Senior Manager of Data Management, you will work as Senior Tableau Developer to design and build workbooks and dashboards to support strategic programs, and other critical functional areas as needed. You will work closely with the business teams to deliver innovative analytical visualizations for Executive Leadership and business users.

Key Responsibilities

• Design and develop interactive Tableau dashboards and workbooks
• Work with business user groups to understand business requirements and translate them into innovative visualizations and appropriate, efficient reports.
• Understand and propose improvements to underlying data models
• Work with SQL/Unix shell/data sources to prepare and transform underlying data as needed
• Collaborate on technical solutions with business analysts and other technical team members
• Clearly communicate solutions to both technical and non-technical teams
• Develop a set of Tableau development best practices and share across user group
• Participates in capacity planning and performance testing to ensure tableau environments are adequately sized and configured to meet current/future demand

• Bachelor s Degree and 5 years of IT experience or in lieu of the Bachelor s Degree, a High School Diploma/GED and 5 years of experience in Information Technology with data management
• Minimum of 3 years of development experience with Tableau Desktop, Tableau Online and Tableau Server in a business environment.
• 2+ years of experience with Data Modelling concepts
• 3+ years of experience with SQL, Hadoop
• 2 years of experience using Data Lake to build dashboards
• 3 Experience gathering, and translating end user requirements into end user reports

Preferred Qualifications:

• Tableau Qualified Associates or Tableau Certified Professional certification is a plus
• Proficiency with embedding Tableau in Sharepoint Sites.
• Familiarity with Agile approach to development and delivery
• Perform tasks with a high degree of accuracy and attention to detail
• Demonstrate excellent oral and written communication skills
• Ability to be flexible and deal with changing priorities and meet timelines/due dates

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J). This requirement is subject to legally required accommodations

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.