Senior Systems Engineer at Xplor (Remote)

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Company Description

Take a seat on the Xplor Rocketship and join us as a DevOps Engineer from anywhere in the UK, to help people succeed across the world.

A multi-tenanted enterprise environment providing SaaS to the leisure industry - either through Virtual Desktops or various Web Applications all hosted in our private cloud.

Supporting internal and external customers, predominantly in the UK and Ireland, but with footprints around the world.

Job Description

Key Responsibilities:

  • Ensuring availability and performance of systems and infrastructure to agreed levels of service, through pro-active monitoring, maintenance and upgrades
  • Managing incident ticket stack and individual tickets, with the expectation that incidents are resolved within the terms of an SLA
  • Collaborating with colleagues and other teams to quickly and efficiently expedite the resolution of issues. This includes incident management, change management and problem management
  • Provide on-call and out-of-hours support
  • Manage the delivery of projects
  • Develop and maintain technical documentation

Key Relationships:

  • Manager
  • UK Technology Team
  • Customers
  • Third Party Service Providers


  • 5+ Years supporting Enterprise infrastructure
  • Nice to have industry certifications eg. VMWare, VPC

Additional Information

All your information will be kept confidential according to EEO guidelines.

Sheryl Sandberg once said, “If you're offered a seat on a rocket ship, don't ask what seat! Just get on.” We couldn't agree more. So, are you ready to get on board?

To learn more about us and our products, please visit

Xplor is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community.

We promote flexible working wherever we can, so whether you prefer to be fully remote or in an office, the choice can be yours. 

We’re committed to replying to each application and look forward to getting in touch with you soon.

More Information on Xplor
Xplor operates in the Software industry. Xplor was founded in 2015. It has 556 total employees. To see all 93 open jobs at Xplor, click here.
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