Senior Staff Site Reliability Engineer (Reno, NV)

| Reno, NV
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Here at Ridgeline, we’re building the industry cloud platform for investment management. In addition to creating cutting-edge software products for our end-users, our engineering teams design, build, and operate large scale systems necessary to deliver these mission-critical services. Ridgeline’s Site Reliability Engineering (SRE) organization is responsible for ensuring we continually deliver reliable and high-performance systems across a diverse set of services and customer workflows.

In this role, you’ll have the unique opportunity to build a culture of reliability from the ground up, with well resourced and highly motivated development teams. With low tech debt and high-velocity developer teams to partner with, your personal impact will be a function of your ingenuity and ability to execute. There is no higher priority for us than having successful customers on the Platform - SRE is a key component of our scaling strategy. 

Our team moves fast. You will, too, as you bring your expertise in SRE and passion for building world-class systems to drive further automation and best practices for scaling our serverless architecture. Furthermore, you will serve as an ambassador for performance and reliability standards across Ridgeline by partnering with teams like Product & Platform Engineering, PMO, Security, Professional Services, and Customer Support. This role will report directly to the VP of SRE.

What will you do?

  • Ensure our platform’s availability, reliability, scalability, fault tolerance and performance objectives are met by engaging across the entire software development lifecycle
  • Partner with development teams to help them build and operate reliable and scalable services (including on-call rotation participation)
  • Mentor junior colleagues and up-level the entire organization with your well-reasoned solutions
  • Continue development of the Ridgeline tech stack powered by serverless, modern front-end frameworks and cost-effective utilization of AWS infrastructure
  • Execute cross-team and cross-domain initiatives effectively  
  • Lead by example in a cross-functional and collaborative environment deeply rooted in learning, teaching, and transparency
  • Be part of a data-driven organization, utilizing the information available to make informed infrastructure and engineering decisions for our customers

Desired Skills and Experience

  • 10 years experience of software development experience building and managing large scale mission critical systems
  • Proficiency in Python or Go
  • 5+ years experience in an operations role or similar function, with a track record of building, maintaining, and launching new features
  • Experience deploying, monitoring, and maintaining multi-tenant architectures
  • Proven ability to partner effectively with cross-functional colleagues
  • Excellent problem-solving, organizational, and analytical skills
  • Ability to balance empathy with the customer with the needs of the business and technology
  • Serious interest in having fun at work

Nice-to-Haves

  • Experience using SLOs to manage product development life cycle
  • Experience working with operations teams in the financial services industry
  • Experience designing and launching enterprise applications with agile development methodologies

COVID-19 Policy

Ridgeline requires all new hires to verify that they are fully-vaccinated against COVID-19, consistent with applicable law. Candidates who are not vaccinated due to a sincerely held religious belief, medical reasons, or other legally-protected reason should contact Ridgeline to explore what, if any, reasonable accommodations or exemptions Ridgeline is able to offer.

More Information on Ridgeline
Ridgeline operates in the Software industry. The company is located in Incline Village, NV. Ridgeline was founded in 2018. It has 276 total employees. It offers perks and benefits such as Dental Benefits, Vision Benefits, Health Insurance Benefits, Company Equity, Employee Stock Purchase Plan and Match charitable contributions. To see all 36 open jobs at Ridgeline, click here.
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