About the job
Become the catalyst who creates possibilities, solves problems, and establishes strategic relationships with our customers. The Red Hat Sales team is looking for a Senior Solutions Architect to join us in Chicago, IL. In this role, you will help customers achieve their business objectives and help them understand how Red Hat's solutions will give them a business advantage. To identify and create the right business solutions, you'll need to have technical expertise, passion for open source, and a deep understanding of business processes and IT problems faced at the enterprise level. As a Senior Solutions Architect, you'll also need to have excellent communication and people skills as you'll be a crucial part of the first impression that our customers will have with Red Hat.
What you will do

• Support the Sales team with recommendations for development and implementation of complex offerings and solutions to help them achieve sales quotas
• Meet revenue goals and deployment and service objectives while sustaining good relationships with existing and prospective customers
• Build, design, and present complex solutions to customers
• Collaborate with product teams and the Product Engineering, Professional Services, and Sales teams to ensure excellent customer experience with our offerings and solutions
• Serve as a trusted subject matter expert for the customers, gain trust of IT professionals, and build long-lasting relationships within our key accounts
• Prepare detailed specifications of our offerings and implement customer installation plans
• Demonstrate expertise by delivering whitepapers and conference speeches; share knowledge with your team members to allow them to learn from your work
• Discover and analyze the business and technical problems of our customers and connect these problems to the appropriate Red Hat's solutions
• Use your deep knowledge of our offerings to provide technical leadership to the Sales team and our customers through sales presentations and demonstrations of offerings
• Meet revenue goals, deployment, and service objectives while sustaining good relationships with existing and prospective customers
• Collaborate with product teams and the Product Engineering, Professional Services, and Sales teams to ensure excellent customer experience with our offerings and solutions
• Demonstrate expertise by delivering whitepapers and conference speeches

What you will bring

• 5+ years of experience working as a sales engineer, consultant, solutions architect, or in a relevant role; experience working in presales
• Knowledge of UNIX or Linux systems, preferably in Red Hat platform offerings like Red Hat Enterprise Linux (RHEL), Red Hat Network Satellite, Red Hat Enterprise MRG, or other related technologies
• Knowledge of open source cloud Infrastructure-as-a-Service (IaaS) solutions like Red Hat OpenStack Platform and Linux kernel-based virtual machine (KVM)
• Knowledge of technologies like clustering, directory services, and identity management
• Fluent written and verbal communication skills in English
• Ability to present to and have technical and business discussions with C-level executives
• Willingness to travel up to 50%, following Red Hat's COVID-19 guidelines
• Deep understanding of one or more emerging technology areas like cloud platforms, DevOps, microservices, container management and orchestration, automation, or virtualization
• Deep knowledge of Linux or UNIX-based system architectures, preferably Red Hat Enterprise Linux (RHEL) and related technologies
• Experience using system automation, orchestration, and management technologies like Red Hat Ansible Automation Platform and Red Hat Satellite or similar technologies like Puppet, Chef, and Salt
• Excellent communication and presentation skills with a record of developing relationships at technical, management, and executive levels
• Familiarity with container and container orchestration technologies like Linux Containers Docker and Kubernetes and experience with Red Hat OpenShift Container Platform is a plus
• Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), or similar industry certifications are a plus

About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.