Senior Solution Engineer at Devo (Remote)

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Devo, the cloud-native logging and security analytics company, empowers security and operations teams to maximize the value of all their data. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud. Devo is proud to be recognized as a Great Place to Work®Headquartered in Cambridge, Mass., Devo is backed by Insight Partners, Georgian, and Bessemer Venture Partners. Learn more at www.devo.com.

Devo is seeking a highly motivated, inherently curious, results oriented individual to join our dynamic pre-sales team. You will be the primary technical advisor for your customers, and their technical advocate within Devo.
 
Responsibilities:
  • Partner with the regional sales team to develop strategic and technical account and territory plans. 
  • Ability to demonstrate Devo's products and solutions to customers either on-site or remotely, with a focus on value-based differentiators. 
  • Experience responding to functional and technical elements of RFIs/RFPs 
  • Self-motivated with a consistent track record in technical software sales and knowledge of technology. 
  • Strong ability to collaborate and dynamic presentation skills and ability to communicate clearly to emails and RFPs when submitting  reports.
  • Ability to be organized and analytical and will be able to eliminate sales obstacles using creative and adaptive approaches.
  • Comfortable working for a dynamic technical organization with a fast-growing customer base.
IMPORTANT 
We can teach you the technology, coach you on soft skills and educate you on processes. You should have a strong sense of self-motivation, an insatiable curiosity about what "is possible" with technology, the desire to work with an awesome team and a positive, fun-loving attitude.
Requirements:
    • 5+ years related experience in selling and supporting software products to IT organizations.
    • Strong interpersonal skills, both written and oral, and an ability to communicate complex ideas to all levels of the business. 
    • Strong technical fundamentals in a relevant part of IT or Security markets (examples include networking, systems administration, development, application management, operations, etc.)
    • Familiarity with programming or scripting a plus (e.g. C/C++, Shell, Perl, Python, etc.) 
    • Knowledge of "Big Data" technologies (Map-Reduce, Hadoop, HBase, Cloudera, Cassandra) a plus. 
    • Should be available to travel to visit prospects and customers in the region 
    • Desire to learn, grow and be a part of our expanding and dynamic team

Why work at Devo?

 

  • You'll join a Great Place to Work® certified company where we value our people and provide the tremendous opportunities that come with a hyper-growth organization. 
  • Be part of an international company with a strong team culture that celebrates success. Share our core values: Be bold - Be Inventive - Be humble - Be an ally.
  • A flexible work environment that lets you work in the way that works best for you - in office, fully remote, or hybrid.
  • Work in an environment that will challenge you and enable you to grow as a professional. Our professional development programs include:
    • Company-paid job-related technical certifications, plus you can earn a bonus for achieving certain certifications.
    • Personal development plans based on career paths and free access to an extensive variety of online learning courses. 
    • Spanish/English lessons.
    • Company-funded learning opportunities for professional development. (ex. conferences, classes, certifications)
    • Full support for internal job movements as part of career development.

Comprehensive benefits, including:

  • Flexible health benefits including medical, dental and vision coverage.
  • 401(k) program with company match.
  • Employee Stock Option plan.
  • 14 weeks of fully paid parental leave for the birth or adoption of new children. 
  • A monthly stipend to help set up your home office.
  • Rewards & Recognition program.
  • Employee referral program - get a bonus for helping friends get jobs at Devo!
  • Office centrally located in Kendall Square, Cambridge, featuring a well-stocked kitchen with free coffee, cookies, and fruit every day, lunch on Wednesdays, and an in-office gym!
  • Matching donations program - it is important to give back to our community. Devo matches employee donations to many charitable organizations that further our values and those of our employees .
  • Gender and diversity initiatives to increase visibility, inclusion and belonging. 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • NodeLanguages
    • MySQLDatabases
    • RedisDatabases
    • OrientDBDatabases
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement
    • Monday.comManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

An Insider's view of Devo

How do you collaborate with other teams in the company?

Collaboration across teams is the key for success. In Devo PS we keep open lines of communication with Engineering to improve the product with feedback from our customers, with customer success to share knowledge, and with the sales team to understand our customer needs and use-cases.

Nacho

Professional Services Engineer

What makes someone successful on your team?

Working at Devo I’ve realized how important team dynamics can be. There’s amazing talent on the team and much of that skill and knowledge is often shared amongst the team which reflects into our customer support. A successful member of our team is goal orientated, shares information and comprehends great customer support.

Micah

Technical Support Engineer

How do you empower your team to be more creative?

I try to challenge myself and my team to think in terms of outcomes. That frees us up to be more creative in terms of how we go about developing content, campaigns and experiences. When it comes down to it, marketing is all about getting someone to take a certain action -- there are a million ways to get there. That's the fun of it!

Megan

Senior Director, Corporate Marketing

What are Devo Perks + Benefits

Devo Benefits Overview

Devo supports employees’ health and wellness with a variety of medical benefits and a generous time-off program to ensure their wellbeing and that of their family. We encourages employees to expand their knowledge and skills through a wide variety of learning opportunities offered through Juno Journey, certification programs, and access to ongoing learning resources. Devo offers market-competitive salaries and rewards for high performance. Every employee’s compensation is reviewed at least annually, to ensure fair and equitable compensation for all Devos.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Home Office Stipend for Remote Employees
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

At Devo, diversity, equity, inclusion and belonging mean more than just treating employees well. It’s a commitment to hiring people who bring different insights because of their unique perspectives, ways of thinking, and prior experiences.

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