Senior Software Engineer (Raleigh, NC)

| Raleigh-Durham, NC
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Sr Software Engineer

Job Summary:

The Genesys Cloud UI team is looking for a talented senior software engineer who will focus primarily on front-end web development with some backend. We build a cloud-based contact-center and communications platform that's growing incredibly fast. The ideal candidate is a results-driven, self-motivated, developer. The candidate must show the capacity to work, collaborate and communicate effectively in a dynamic enterprise software development environment.

What you will do while working with us:
  • Work with team members, UX and Product Management teams to design, develop, and test features that meet the business needs of our customers.
  • Jump into various complex code-bases, understand them quickly, and develop features and bug fixes in a fast-paced environment.
  • Help us evolve our platform to deliver features to customers faster and with fewer issues
  • Work with modern front-end web technologies such as React, Typescript, and Web Components
  • Work with back-end server technologies such as NodeJS
  • Contribute to our team-maintained continuous deployment pipeline
  • Foster an inclusive working environment where every team member is positioned for success
  • Learn and teach by participating in code reviews, direct collaboration, and open discussions
  • Exhibit thoroughness in evaluating all aspects of a solution including localization, licensing, scalability, memory management, bandwidth, latency, automated testing, security, and compliance.
  • Write and maintain unit, integration, and acceptance tests.
  • Stay current with industry developments and new trends.
  • Understand and comply with HIPAA security and privacy rules.
  • Adhere to Genesys Code of Business Conduct and Ethics.

About you:
  • Bachelor's degree in Computer Science or relevant, proven industry experience
  • Experience with JavaScript
    • Exposure to modern ECMAScript features, React, Typescript, and NodeJS would be helpful
  • Good written and verbal communication skills
  • Strong problem solver with a desire to make significant contributions
  • Ability to multi-task, prioritize, and be detail-oriented
  • Legally eligible to work in the U.S.

Some of the benefits of working with us:
  • An open time-off policy and management team that supports its use
  • The flexibility to work from home or remotely as needed
  • Working with a team committed to work-life balance
  • Annual budget for technical conferences and career development

  • Medical, Dental, and Vision Insurance
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off
  • 401(k) matching program
  • Adoption Assistance
  • Infertility treatments

See more Genesys benefits information at

More Information on Genesys
Genesys operates in the Artificial Intelligence industry. The company is located in Daly City, CA, Indianapolis, IN and Durham, NC. Genesys was founded in 1990. It has 6774 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 5 open jobs at Genesys, click here.
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