Thumbtack
Thumbtack is a technology company helping millions of people confidently care for and improve their homes.
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Senior Software Engineer

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A home is the biggest investment most people make, and yet, it doesn't come with a manual. That's why we're building the only app homeowners need to effortlessly manage their homes - knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $500B industry - we must be doing something right.
We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We're seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.
At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we'll build together.
Thumbtack by the Numbers

  • Available nationwide in all 3,143 U.S. counties
  • 70 million projects started on Thumbtack
  • More than 4 million customers in the last 12 months
  • Pros earn billions on our platform
  • More than 8 million 5-star reviews for our stellar pros
  • 1000+ employees and $3.2 billion valuation (June, 2021)


About the Engineering Team
At Thumbtack, engineers at every level build products and systems that directly impact our customers and professionals. Our challenges span a wide variety of areas, ranging from building search and booking experiences to optimizing pricing systems, to building tools to help professionals grow their businesses. We believe in tackling these hard problems together as a team, with strong values around collaboration, ownership, and transparency. To read more about the hard problems that our team is taking on, visit our engineering blog .
About the Role
As a Senior Software Engineer, you'll focus on bringing the Thumbtack vision to life. You'll collaborate with other engineers, designers and product managers to execute on a broad range of projects. This could include building new features to improve the experience of our users, architecting infrastructure to support a fast- growing user base, or optimizing our marketplace mechanics to make better matches between customers and professionals.
Responsibilities

  • Drive engineering projects to completion, with a tenacious focus on the business impact of those projects. Skilled at prioritizing tasks to deliver on goals with a sense of urgency.
  • Solve tough technical problems at any level of the stack, and be persistent in getting to the solution, whether it involves front-end, back-end, or infrastructure work.
  • Work collaboratively with cross-functional teams to plan and execute on engineering projects.


Must-Have Qualifications
If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

  • Minimum of 5+ years of industry experience in engineering.
  • You're fluent in at least one major programming language and would be able to switch between multiple languages. In our stack, we mainly use Go, Scala, Php, with Swift, Kotlin and Java for our mobile apps.
  • You have solid experience building software on top of relational databases such as Postgres or MySQL.
  • You know what it means to write high quality, maintainable, testable code, and you enjoy doing it.
  • You can break down complex problems rigorously and understand the tradeoffs necessary to deliver great, impactful products.
  • You're curious, you're data-driven, you love to ask questions, and you think critically about problems.
  • You love delivering value to your users and your teammates through your work.


Nice-to-Have Qualifications

  • You have experience building and maintaining reliable, performant distributed systems.
  • You've owned and driven the development of complex projects or feature areas over the course of several months or years.
  • You've used AWS and/or GCP and its suite of technologies such as DynamoDB, Elastic Beanstalk, etc.
  • You're familiar with the big data ecosystem (Hadoop/HDFS, Hive, Spark, etc).
  • You've demonstrated your ability to thrive in a fast-paced startup environment.


Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Ontario or the Philippines. When it is safe to gather, we will begin to host in-person events on a regular basis. Remote employees will be expected to travel occasionally for these events to a Thumbtack library or offsite team-building location. In cities with 5+ employees, we are establishing local communities, where employees can gather for local events. Additionally, employees in the San Francisco, Salt Lake City, Toronto and Manila areas will have opt-in access to communal workspace at one of our Thumbtack libraries.
#LI-Remote
Benefits & Perks

  • Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
  • 20+ company-wide holidays including two week-long shutdowns
  • Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila
  • Stipends for remote work support, home office set-up and internet
  • Subscriptions and Employee Assistance Program for mental health and well-being
  • Cell Phone Reimbursement, Thumbtack services (North America only)


Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack's Privacy policy available at https://www.thumbtack.com/privacy/ .
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact [email protected] .
*Currently, Thumbtackers can live anywhere in Ontario or British Columbia, Canada or the Philippines or in any of the following US states: AZ, CA, CO, CT, FL, GA, HI, ID, IL, IN, KS, KY, MD, MA, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, Washington DC. Our long term vision is to hire across all of the United States and Canada, but this expansion will take a few years.

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What are Thumbtack Perks + Benefits

Thumbtack Benefits Overview

We work hard, but we’re not all business. We take employee well-being very seriously. Because people do their best work when they’re rested and engaged, and we believe that everyone should love where they work.

Be part of a dynamic culture built on integrity, inclusion, and authenticity, where our leaders listen to feedback and take action. With more than 20 company-wide holidays (including an end-of-year company shutdown), flexible PTO, equal parental leave, and a virtual-first working model, we treat you like our greatest asset—because you are.

Culture
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Quarterly engagement surveys
Employee awards
Flexible work schedule
Virtual work at Thumbtack means set Collaboration Hours for Zoom meetings, weekly focus time on No Meeting Wednesdays, and Google Docs and tools for asynchronous collaboration across teams.
Remote work program
We believe great work can be done from anywhere. With our virtual-first model, you have the opportunity to choose where you live and work.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
Company equity
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
All parents get 12 weeks of leave, and birthing parents could receive up 8 additional weeks. We also provide generous fertility benefits with a lifetime maximum benefit of $30,000 USD.
Family medical leave
Adoption Assistance
HRA Infertility & Gender Dysphoria & Adoption Assistance: $10,000 per year, ($30,000 lifetime max) for covered infertility treatments, gender dysphoria services, and any expenses for finalized
Restricted work hours
Collaboration Hours for Zoom meetings and weekly focus time on No Meeting Wednesdays.
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Recharge with flexible PTO and 20+ companywide holidays, including week-long company shutdowns in summer and winter.
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Company-sponsored outings
Company-sponsored happy hours
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
We have a “Courageous Conversations” speaker series as well as mentorship and 8 employee resources groups (ERGs) that host programming throughout the year.
Promote from within
Mentorship program
We recently launched a formal mentorship program with our Chief Legal Officer, Melanie Margolin called "Mentorship with Melanie."
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Personal development training

Additional Perks + Benefits

We offer a $1,000 USD/year remote work stipend to support career development, physical and emotional wellness, and caregiving. Amplify your growth with professional coaching from BetterUp and personalized mental health resources from Modern Health and Therify.

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