This role can be performed remotely anywhere within the United States and Canada.

FullStory is looking for a Senior Software Engineer to join the mission-critical team responsible for helping FullStory “cross the chasm” from being software built for startups to true, enterprise software. As a Software Engineer in Org Management, you will help make the configuration of the FullStory platform delightfully easy, yet exceptionally powerful for customers of all types in the flywheel. You will help build new features that capture our customer intent quickly and securely, while actively protecting them against accidental exposure to sensitive data.

Day to day, you'll:

• Collaborate with Design, PM, and Engineering to design, plan, and build new features.
• Address customer feedback through fixes, feature improvements, or helping Support craft an answer.

We're looking for someone who:

• Has 5+ years of experience as a Full Stack engineer
• Has experience developing frontend UIs 
• Has experience designing backend systems in Java, Python, C/C++, Go, or similar

It would be amazing if:

• You have bachelor’s degree in Computer Science or a related field
• You have empathy for the user and strive to create the best experiences for them
• You take pride in producing high-quality code. You care about architecting clean solutions and participating in code reviews

You might want to know what our stack looks like - here’s a glimpse: 

• GCP-based; heavy use of Cloud Datastore, BigQuery, Bigtable
• Kubernetes (GKE), terraform, helm
• Services written in Go; gRPC for APIs; prometheus for monitoring
• React and Typescript on the frontend
• Java, ObjC, and Rust for our mobile stack
• Python and Jupyter for Data Science
• Monorepo for our code: we’re one big happy (in-sync!) family ;)

About FullStory

Founded in 2014 on the belief that everyone benefits from a more perfect digital experience, FullStory’s digital experience intelligence platform empowers businesses to continuously improve the digital customer experience across sites and apps. At the core of FullStory’s platform is a powerful analytics engine that connects digital interactions to the metrics that matter most to businesses. With FullStory, product, engineering, and UX teams can align around the customer, break down internal information silos, and achieve company objectives together—faster. The end result? A digital experience customers love.

FullStory is backed by world-class investors and has 300+ employees around the world, with offices in Atlanta and London. We are proud to have been named to Forbes’ List of America’s Top Startup Employers, Wealthfront’s Career Launching Companies List, and LinkedIn’s Top US Startups List. Our company, in three words:

• Empathy - Making a habit of empathy is a powerful way to maintain moderation and stay open to important information that doesn't originate inside your own head.
• Clarity - Few problems can survive their thorough description. By the time you can explain a problem in excruciating detail, especially to someone else, you know how to solve it.
• Bionics - "Study what humans do and figure out how to scale it." A dedication to building bionic systems ensures we maximally empower our users while minimizing our own unnecessary toil.

Benefits

• Have a life. FullStorians enjoy autonomy and flexibility. From a remote-first work environment to untracked paid time off, we don’t believe in micromanaging your time. After all, smart, driven people are their own best bosses.
• Stay healthy. For our US-based FullStorians, we cover 99% of your premiums and 75% of your dependents’—same goes for dental and vision coverage. 
• Save for retirement. For our US-based FullStorians, we offer a 401k retirement plan through Vanguard and match employee contributions 2:1 up to $4800 USD per calendar year.
• Paid parental leave. We want FullStorians to have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.
• Keep learning. FullStory provides professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.

FullStory is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If you love technology but aren’t sure if you’d fit in, please apply anyway. When you apply, you will have the opportunity to share your pronouns, gender, ethnicity, and veteran status with FullStory to help us identify areas for improvement in our hiring and recruitment process. Completion of these questions is entirely voluntary. Any information you choose to share with us will be kept confidential and will not impact the hiring decision in any way.