Senior Software Engineer - Cloud Performance
Credit Karma is a mission-driven company, focused on championing financial progress for our more than 100 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for tips as they work on their financial goals, including helping them monitor their credit, identity monitoring, searching for credit cards, shopping for loans (car, home and personal), and growing their savings* -- all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,100 employees across our offices in Oakland, Charlotte, Los Angeles and London.
*Banking services provided by MVB Bank, Inc., Member FDIC
The Engineering Business Continuity team is looking to expand its Cloud Capacity function by adding Credit Karma's first Cloud Capacity & Performance Engineer. This lead role will partner with the Capacity Engineer on the team to work cross-functionally and grow our infrastructure in a cost-effective and scalable way. This opportunity is ideal for an individual who is eager to help build capacity engineering solutions that supports hundreds of micro-services across multiple regions.
What you’ll do:
- Contribute to evolve the site wide capacity model to best increase the services across the product, data, mobile, and platform engineering teams
- Build new self-service processes and tools to allow service owners to self-manage their team's efficiency, capacity and costs
- Work with engineers to troubleshoot or improve the cost performance of their services by sharing utilization metrics and recommend ways to reduce resource consumption and/or request latency
- Be an expert in administering performance and capacity-related tests/analysis & build automated capacity modeling and monitoring tools with effective collaboration across the product, data, mobile, and platform engineering teams
- Identify capacity-related issues proactively and work with systems, network, application operations and engineering teams to discover resolutions
What’s great about the role:
- You'll Work on a growing team at Credit Karma in an impactful and complex domain
- You'll have the ability to introduce new tools and frameworks to the broader Engineering department and have a lasting impact on our organization
- Work in a Fast-paced environment that operates like a 'startup' within Credit Karma
- Work with other engineering teams to complete end-to-end solutions and iterate rapidly as we experiment and learn
Minimum Basic Requirement:
- 3+ years as a capacity, performance, or systems engineer at a fast-growing technology company
- 4+ years experience in software development
- Experience with microservices architecture, and large-scale production services
- Proficiency in coding and scripting languages such as Java, TypeScript, Scala, or Python
- Proficiency in capacity management and load testing within cloud platforms (AWS, GCP)
- Strong communication skills and experience in technical leadership
Preferred Qualifications:
- Experience building highly integrated, large-scale, high-volume, and testable systems
- Proficiency in SQL and relational database schema design
- Experience in API design and building robust and extendable client/server contracts
- Experience with deployment strategies and production infrastructure needs
- Experience with Kubernetes and containers technologies
- Ability to mentor and coach other team members
- Bachelor's or Master's degree in Computer Science, Engineering, Computer Information Systems, Mathematics, Physics, or a related field
Equal Employment Opportunity:
Credit Karma is committed to a diverse and inclusive work environment. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.
Credit Karma is also proud to be an Equal Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information, or any other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance or similar ordinances.
COVID-19 update: Protecting the health of our employees and the candidates interested in a career at Credit Karma is our top priority. We appreciate your understanding and being open and flexible with any changes related to our interviewing process. Moving forward, all new hires are required to be fully vaccinated against COVID-19 and to share proof of that status prior to their first day of onboarding. If you are unable to be vaccinated for medical or religious reasons, we will explore potential reasonable accommodations; however, Credit Karma may not be able to grant such accommodations in all cases.
Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:
- GDPR Privacy Policy
- California Consumer Privacy Act (CCPA)