JPMorgan Chase
Hybrid

Senior Site Reliability Engineering (SRE) Lead - Director

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Job Description We are looking for leader in reliability engineering who thrives on and enjoys solving complex problems through innovation and impacting change at scale. You will lead a team of SREs driving technology's transformation by launching new platforms, building tools, automating away complex issues, and integrating with the latest technology. Site Reliability Engineers leverage their experience as software and systems engineers to ensure applications managed by SRE are available, have full stack observability and have continuous improvement through code and automation.
Your Role:
As an experienced leader of engineers, you will bring a strong mixture of software engineering, operations, and systems engineering experience to the role, and you have experience working with large scale, complex systems. In this role you will:

  • Design and deliver software to improve the availability, scalability, latency, and efficiency of large scale systems
  • Influence and create new designs, architectures, standards & best practices in support of service level objectives
  • Share support responsibilities and participate in the 24x7 support coverage for critical applications
  • Design, code, test, and deliver software to automate manual operational work
  • Exercise failure cases regularly to validate resilience assumptions
  • Automate key SRE metrics including SLOs/SLAs and error budgets
  • Troubleshoot priority incidents, conduct blameless post-mortems and ensure permanent closure of incidents
  • Apply analytics on past incidents and usage patterns to predict issues and take proactive actions
  • Drive adoption of self-healing and resiliency patterns such as circuit breaker, bulkhead etc.
  • Design and conduct performance tests, identifies the bottlenecks, opportunities for optimization and the capacity demand
  • Define and drive adoption of a best in class monitoring frameworks to accomplish end to end flow monitoring and effective alerting


About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.

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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Diversity
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Professional Development Benefits
Tuition reimbursement

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