Senior Site Reliability Engineer
Alloy is where you belong!
Alloy is an Identity Decisioning Platform, enabling banks and innovative fintech companies to manage KYC, AML, fraud, risk, and other components of customer onboarding. Alloy’s API enables its customers to access about 150 third-party data sources in real-time to improve decision-making and streamline customer experiences.
Alloy is an industry leader, working with companies like Brex and Marqeta and top 20 banks. We're backed by venture capital firms that have taken countless companies to IPO like Lightspeed Ventures, Bessemer Venture Partners, Canapi Ventures, Primary Venture Partners, Eniac Ventures, and others and we’re looking to bring on incredibly talented individuals to help take us to the next level!
Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our New York team on-site twice a week, and our remote employees on-site three times a quarter. Join an exciting startup company in the fintech space named one of Inc. Magazine’s Best Workplaces, Best FinTech to Work for by American Banker, and Best Place to Work by Built in NYC year after year.
What you'll be doing
Our services are used by leading fintechs and top tier banks. Our clients rely on Alloy’s uptime to serve their clients. You'll help architect and build infrastructure solutions to improve our uptime and exceed our SLOs. We are looking for someone who has:
You’ve provisioned and managed a variety of AWS resources, using infrastructure as code.
You’ve implemented solutions for deploying applications to Kubernetes in production.
You have helped architect and build secure and reliable systems and deployment pipelines.
You’re comfortable writing and reviewing code.
You are pragmatic; you can justify when to build and when to buy. You recognize that what we’re creating is part of something bigger, and always try to eliminate constraints and keep releases flowing.
You’ve implemented and used tools like Datadog, Splunk, or Newrelic to find where the latency in distributed systems is coming from, then proposed and implemented solutions to reduce that latency.
You’ve participated in on-call rotations, but you spend your day building systems that are resilient and self-healing, so PagerDuty alerts don’t happen.
What you’ll be doing
“Keeping the lights on”
- Our services are used by leading fintechs and top-tier banks. Our clients rely on Alloy’s uptime to serve their clients. You’ll help architect and build infrastructure solutions to improve our uptime and exceed our SLOs. You’ll improve logging, monitoring, and alerting solutions to help with early warnings. You’ll also participate in our on-call rotation. Fortunately, because of our focus on continuous improvement, resiliency, and automation, incidents are rare, recoverable, and quickly followed up by blameless postmortems.
Writing infrastructure as code
- Our infrastructure is represented in Terraform. You’ll be working with the team to make improvements to our IAC, as well as provision new infrastructure in support of our broader engineering goals.
Automating
- We use a collection of AWS Tools, Github Actions, third-party solutions, and custom scripts to automate releases, deployments, scaling events, and other actions. You’ll help improve existing automated processes as well as create new ones to improve resiliency, performance, and predictability.
Supporting application developers
- Our shared goal of shipping quality code means you’ll be looking for and eliminating constraints in the deployment pipeline, helping to maintain dev-prod parity, and looking for ways to ensure applications get to production quickly, predictably, and drama-free.
Hunting down hard-to-reach errors, and finding ways to prevent them
- Computers are hard. You’ll sometimes need to spend many hours investigating edge case bugs at the Network, Operating System, and application levels -- then coming up with the solution.
We're a lean team, so your impact will be felt immediately. If this all sounds like a good fit for you, why not join us?
Benefits and Perks
Unlimited PTO and flexible work policy; we are remote for most roles!
Medical, Dental, Vision, HSA employer contribution, FSA, and FSA dependent programs
401k with 100% match up to 4% with immediate vesting and eligibility
$500 to set up your WFH space
Monthly commuter contribution
Monthly credits to shop at Public Goods
Monthly credits for Seamless
Monthly wellness credits to ClassPass
Annual Citi Bike membership
Annual $1,000 learning & development stipend
4 free therapy sessions and 1 year of talk therapy
Alloy’s Covid-19 Company Statement
Alloy does not require employees to be vaccinated against Covid-19, but vaccination or testing may be mandated by the relevant local laws with which the company will comply. If this position involves contact with third parties, attendance on-site for events, travel, and/or work in our New York City offices, those actions will be subject to any relevant local laws, venue or customer requirements, or travel requirements regarding vaccines or testing (and exemptions thereto).
At this time, Alloy is currently following compliance regulations with New York City’s Private Sector Mandate and is offering religious and medical accommodations for all eligible employees and visitors.
How to Apply
Apply right here. You've found the application!
Alloy is proud to be an equal opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.