Senior Site Reliability Engineer at Verra Mobility (Phoenix, AZ)

| Phoenix – Mesa – Scottsdale, AZ
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Who we are

Verra Mobility is a global leader in smart mobility. A combination of the global capabilities and talents of American Traffic Solutions (ATS), Highway Toll Administration (HTA), and Euro Parking Collection (EPC), the company develops technology-enabled solutions that help the world move safely and easily. Verra Mobility fosters the development of safe cities, working with police departments and municipalities by operating more than 4,000 red-light, speed, and school bus stop arm safety cameras in more than 200 jurisdictions across North America. The company also creates smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for more than 8.5 million vehicles. Verra Mobility is a leading provider of connected systems, processing nearly 165 million transactions each year through connectivity with more than 50 individual tolling authorities and more than 400 issuing authorities. Arizona-based Verra Mobility Corp. currently operates in 15 countries and in 22 languages.

Focused on solutions that help the world move safely and easily, Verra Mobility builds safe cities, smart roadways, and the connected systems that tie them together. The company is constantly looking toward the future, ensuring it creates relevant solutions today that will work tomorrow. Seeking to understand new customers, regions, and businesses that will shape tomorrow's smart mobility experiences, Verra Mobility strives to ensure more people around the world reach their destination safely and easily. Keeping its core principles front and center, Verra Mobility is fueled by relationships, driven by impact, guided by what's right, and energized by what's next.

Culture

Verra Mobility Corporation is a rapidly-growing, entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core values-Do What's Right, Lead with Grace, Win Together, and Own It-in everything it does for its customers and team members. The company seeks to grow aggressively, both organically and through acquisition, to continue to be the undisputed market leader with these five core competencies: bias for action, customer focus, teamwork, drive for results, and commitment to excellence.

Position Overview

The Senior Site Reliability Engineer (SRE) is responsible for building and shaping product excellence by ensuring all production systems are more reliable, efficient, and scalable to maximize Verra Mobility and customer quality satisfaction. In addition, this role plays a key part in change & release management as well as application environment quality, stability and security.

Essential Responsibilities

  • Understanding, implementing, and updating the Continuous Delivery Strategy
  • Building quality in, delivering value to customers, and automating manual creation/build/deployment steps to avoid any manual intervention
  • Collaborate with team to suggest application design to promote Continuous Delivery.
  • Continuous review of DevOps tools and ensuring their proper use.
  • Scripting environment creation and promote Infrastructure as Code
  • Working with the team to continuously improve solutions
  • Coaching other team members in DevOps technologies and processes
  • Documentation of release processes and their continued improvement
  • Setup tools (eg. CloudWatch, Kibana, PagerDuty) to measure key metrics and alert stakeholders
  • Ensuring the appropriate DevOps tasks are scheduled during release and sprint planning
  • Actively collaborate with team to clarify requirements, especially in terms of design, ops requirements
  • Participating proactively in daily stand-up meetings, story grooming sessions, team retrospectives, suggesting and implementing improvements
  • Own environments and ensuring completeness, availability and control flow of changes through lower environments.
  • Automate environment creation to ensure repeatable process and provide ability to spin up, tear down environments at will.
  • Participate in change management, helping to define key quality gates and improvement of processes and interacting closely with Global IT.
  • Ownership of the release management process from an Engineering perspective, interact with all key stakeholders to plan and communicate release schedules
  • Work closely with the Delivery Manager and Scrum Masters to ensure prioritized work can be delivered in agreed timelines


Qualifications

  • 10+ years of enterprise software testing and/or development skills.
  • Experience building and automating the deployment processg
  • BA/BS or advanced degree in Computer Science or equivalent preferred but not required.
  • Cloud certified Professional (AWS, K8s, Azure, etc)
  • Skilled in test-driven development, test automation & continuous delivery
  • Strong technical skills demonstrated by experience with programming or scripting languages
  • Skilled with ELK/EFK, Artifactory/Nexus, Git, Bash, Java, Ant, Maven, Bamboo/Jenkins, Docker
  • Familiar with DevOps tools like Cloud formation, Chef, Puppet, Ansible, Docker, Helm, Terraform
  • In depth knowledge in networking and load balancing
  • Promote DevOps culture.
  • Skilled in setting it up continuous delivery pipeline from scratch.
  • Skilled in *nix environments, including console only.
  • Understand IT Security in the Cloud and implement.
  • To show a commitment to ongoing professional development through self-learning, professional training, participation in open source projects, attending conferences etc.
  • Skilled in setting up web servers like nginx and httpd.
  • Deep knowledge of development, configuration management, test integration and system administration.
  • Work collaboratively and productively with all colleagues, internal and external stakeholders.
  • Accurate documentation of all processes and procedures
  • Effective communication to all stakeholders on matters of change/release
  • Bring operational reliability aspect back to the product teams and work collaboratively to build more reliable and operational products.
  • Continuous improvement through learning of new technologies, skills and certifications
  • Working on various operational tasks such as product upgrade, platform upgrade and troubleshooting the environment during incidents.
  • Environments are kept up to date with relevant releases, security, and 3rd party (eg. docker, k8s) patches
  • Define best practices that cover all aspects of release process to make sure projects are released using consistent and repeatable methodologies
  • Accurate and timely recording of project delivery effort.
  • Actively engage in conversations regarding WHS, including providing potential improvements to reduce WHS risks
  • Understand and adhere to the requirements of the WHS management system
  • Immediately communicates and report hazards and incidents.


Aligned with Verra Mobility Values

  • Do What's Right - We've committed to doing the right thing for each other and for our customers - integrity is our DNA
  • Lead With Grace - We embrace the importance of our colleagues and customers and always treat them with kindness and grace.
  • Own It - We foster a culture of accountability and excellence, where going the extra mile is standard practice.
  • Win Together - We are ambitious and like to win, but we know we win more when we include others and work together.
More Information on Verra Mobility
Verra Mobility operates in the Transportation industry. The company is located in Mesa, AZ, Bradenton, FL, Jersey City, NJ and Roslyn Heights, NY. Verra Mobility was founded in 1987. It has 638 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 10 open jobs at Verra Mobility, click here.
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