Senior Site Reliability Engineer, Remote

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Have you ever wanted to be on the ground floor of a well-funded, rapidly growing global startup that is disrupting the grocery industry? We are a dedicated team of professionals with a passion for grocery and who help grocers thrive by making sure our team at Takeoff thrives. Our core values are what drive our decisions every day. We foster an accessible, approachable, and supportive environment and work together to reach new milestones and motivate each other towards excellence. Our team is on a mission to transform the grocery industry for the better.


Are you looking to make an impact daily and help us disrupt a 100 year old industry? If so, please continue reading!


Takeoff Technologies, a Massachusetts-based tech company, is the creator of the world’s first automated micro-fulfillment center (MFCs) that transforms the way people access groceries. Our solution provides retailers with the most cost-efficient way to fulfill their online grocery orders, using automated, hyperlocal micro-fulfillment centers.


The role:


We are looking for a Senior Site Reliability Engineer with a proven track record for delivering first-class software infrastructure while working closely with software engineering teams. You will develop, maintain and scale our infrastructure for deploying and monitoring our software using the latest tools and methodologies, including agile, CI/CT/CD, and infrastructure as code. More specifically, you will construct the cloud infrastructure, common core services, and observability tools that will be used by our engineers. Takeoff’s continued success and our deployment model mean that things are always changing, and we're looking to find the right person to help optimize our platforms to support that growth.


Please note this opening has an option of being full-time remote.

This is exciting because you will have the chance to:

  • Help to create a bridge between development and operations by applying a software engineering mindset to reduce operational toil
  • Partner with developers to apply best practices to ensure full working test, training, and production environments using logging/monitoring tools (ie. Prometheus, Grafana, Kibana), alerting/notification tools (xMatters, PagerDuty), (any other tools that help reduce time-to-detect/time-to-mitigate & tools for disaster recovery, high availability, and business continuity)
  • Work closely with Customer Support, Network, and Software Engineering teams to resolve outages and implement changes to avoid future issues
  • Troubleshoot complex scalability/availability issues for the highly distributed messaging system
  • Design, build and maintain CI/CD, testing, and operations infrastructure for our systems
  • Pro-actively identifies areas to drive automation across e-commerce platform
  • Develop innovation strategies, processes, automation, and fail-over experience
  • Design and setup of new large cloud clusters

The experience you will bring to the table:

  • A view that operational toil must be reduced by treating toil as a software engineering challenge
  • 5+ years of experience, both building end-to-end automated CI/CD pipelines, as well as application and operations support
  • Track record of excellent customer service delivery, including working with developers, ops, and users to troubleshoot and resolve challenging problems in a timely manner
  • Knowledge and proficiency with a variety of Ops and Automation tools
  • A strong belief that declarative, dynamic environments defined as code offer the best path to reliable services
  • Prior real-world experience with Kubernetes, from cluster config to working and developing helm charts
  • Experience being an embedded member of an application scrum team, as well as requirements gathering, design, project planning, and implementation of process and tooling
  • Understanding of software, networks, security, and operations, with the knowledge and know-how to influence software and operations design and process
  • Familiarity with infrastructure automation tools such as Jenkins, Selenium, Terraform, Ansible, Puppet, Chef, InSpec, etc.

The reasons you will love Takeoff(to name a few!):

  • We're a successful, rapidly-growing startup with an entrepreneurial vibe
  • We're disrupting the eGrocery industry with our innovative business model
  • We're passionate about what we do
  • We get to be creative on a daily basis
  • You'll work with a smart, experienced leadership team that wants to do it right, and is open to new ideas
  • We believe in autonomy, and reward those who take initiative
  • We offer competitive salaries and comprehensive health benefits
  • We have fun!
  • We are committed to building a highly diverse and inclusive culture and environment

Some of the perks and benefits we offer:

  • Competitive compensation package
  • A continued focus and emphasis on work / life balance
  • Health, Dental and Vision plans
  • 401(K) plan with a 5% company match(kicks in day one!)
  • Unlimited PTO to ensure our team takes the necessary time off to recharge and be as productive as possible when they come back to work(this is very important to us!)
  • Tuition reimbursement
  • 12 weeks of paid baby bonding leave for both parents
  • Flexible spending/dependent care accounts
  • Life Insurance, Short & Long Term Disability

Because many of our roles are client-facing, we have a responsibility to protect them, our colleagues, and our communities. As of February 28, 2022, all office-based and client-facing employees must be fully vaccinated against COVID-19 and will be required to show proof of being fully vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law.


#LI-PS1

#LI-Remote


Still need more convincing as to why you should go ahead and apply? Take a look at what our employees are saying here https://www.takeoff.com/career about what the experience and day to day is like at Takeoff!


Equal Opportunity Employer


Our culture revolves around our core values of respect, initiative, collaboration, adaptability and diversity. As people, we value hard work, but we balance it with socializing as a team, respecting our time outside of work, and appreciating our coworkers’ unique walks of life.


Takeoff is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Learn more at www.takeoff.com. We believe that diversity is critical to the growth of our company; we foster an environment where everyone has a voice and views the Takeoff team as their second family. 

More Information on Takeoff Technologies, Inc.
Takeoff Technologies, Inc. operates in the eCommerce industry. The company is located in Waltham, MA. Takeoff Technologies, Inc. was founded in 2016. It has 245 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all jobs at Takeoff Technologies, Inc., click here.
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