Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Hybrid

Senior Site Reliability Engineer

Sorry, this job was removed at 12:20 p.m. (CST) on Thursday, October 6, 2022
Find out who's hiring remotely in Boston, MA.
See all Remote Developer + Engineer jobs in Boston, MA
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Our Opportunity:

Chewy is seeking Senior Site Reliability Engineers. Chewy is THE go-to online shopping destination for all things pet and we are continuously striving to delight pet parents with a seamless experience across our platforms. The SRE team works with various teams across the organization to make their service more resilient against failures through applying common patterns and practices, and scale them up to keep up with the ever-increasing growth and demand. This includes facilitating resiliency testing, game day exercises and chaos testing to uncover risks and weaknesses before they lead to large scale production issues.

Do you enjoy working in a fast-paced environment, solving complex technical problems, and delivering innovative solutions? If you have a passion for solving complex problems unique to running large, highly scalable, resilient systems, we would love for you to join us! The role will have tremendous visibility in the technology & business organization of Chewy. This is a high-profile position that will have exposure across the entire business, influencing the vision and implementation of architecture, design and features of Chewy’s technical platform.

What You’ll Do:

  • Contribute to the development of our self-service chaos platform.
  • Enable engineering teams to make their services more reliable by identifying, creating, and deploying engineering practices, processes, and solutions.
  • Establish monitoring tools and management dashboards integrated into platforms with best practice notifications and response processes.
  • Define and document best practices and strategies regarding application deployment and infrastructure maintenance.
  • Educate teams on the implementation of new cloud-based initiatives, providing associated training as required.
  • Employ exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity.
  • Improve availability, reliability, and observability of Chewy services and reduce the burden of human toil with tooling and automation.

What You’ll Need:

  • 7+ years of experience in software engineering, SRE or performance engineering role.
  • Programming experience in one or more of Python, Go, Shell, Java, and JavaScript/React.
  • 5+ years of hands-on experience designing and developing scalable, high performing and fault-tolerant applications for large enterprises.
  • Expertise in developing executive friendly dashboards based on observable metrics in IT systems (KPIs, Incident Trends, MTTR, MTTD etc.).
  • Hands-on working experience with issue tracking tools and source control systems (GitHub).
  • Experience with Infrastructure tools, container technology (Docker), public cloud providers (AWS, Google Cloud, Azure), configuration and deployment management (Terraform, Ansible), continuous delivery infrastructure (e.g., Jenkins) and orchestration (Kubernetes, Fargate).
  • Excellent understanding of micro-services architecture, design patterns, and standard methodologies with an eye towards scale, automation, resiliency, and high availability.
  • Experienced with telemetry tooling and observability systems such as: Prometheus, Splunk, DataDog, Grafana.
  • Leverage automation to improve deployments and updates, speed up problem detection/resolution, and ensure safe and quick rollback when problems occur.
  • A Bachelor’s degree in Computer Science or related field or equivalent experience.
  • Position may require travel.

Bonus:

  • CDN & DNS experience is a plus.
  • Incident management and on-call experience.
  • Experience contributing to the architecture and design (architecture, design patterns, resiliency and scaling) of new and current systems.
  • Expertise in ITSM process & tools like JIRA, PagerDuty and experience with ServiceNow ITOM, ITSM Modules that focuses Incident, Problem and Change Management.

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected].

To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: Chewy Privacy Policy.

If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].


If you have a question regarding your application, please contact [email protected].


Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.


To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

See More
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

More Jobs at Chewy

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about ChewyFind similar jobs like this