Staff Site Reliability Engineer

| Hybrid
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Our Vision

FLYR Labs is focused on the relentless application of advanced and intuitive technologies that help transportation leaders unlock their ultimate potential. 


Starting with airlines, we provide the Cirrus Revenue Operating System™ that reshapes how travel and transportation businesses plan their commercial operation. We displace legacy data, forecasting, pricing, and reporting solutions with a single enterprise SaaS platform that leverages the latest advancements in deep learning, cloud computing, and user experience.


Our hyper-accurate contextual forecasts enable the most effective scheduling, marketing, and leadership decisions while directly managing the pricing for billions of dollars worth of product and revenue.


We are looking for a Site Reliability Engineer to join our team and develop software systems and automated solutions for the operational aspects of an organization. 


Site Reliability Engineer responsibilities include monitoring computer systems and building alerts for various operational issues that computer systems and services can experience. At FLYR, this will entail various pipeline services such as, but not limited to data ingestion, machine learning, web applications, etc.


Ultimately, you will work with our engineering teams to ensure our organization can continue to deliver products and services in our cloud infrastructure environment using concepts like Service Level Objectives (SLOs) and Service Level Agreements (SLAs). SLOs and SLAs will form the basis for incident management at FLYR and for our customers.


What will your journey at FLYR look like: (Responsibilities)

  • Collaborate with DevOps and R&D team members to ensure that FLYR’s Cloud-hosted services meet internal and customer SLAs
  • Respond to incidents and execute remediation activities to ensure smooth operations
  • Investigate and analyze incidents related to platform and application stability, following up to engineer improvements on FLYR’s infrastructure and operations
  • Partner with application development teams to provide guidance and help improve FLYR’s data-heavy, machine-learning based product offering
  • Drive observability and resiliency initiatives
  • Contribute to the definition and documentation of SRE processes
  • Mentor SRE staff, helping the team grow and mature
  • Apply SRE core principles: Measurement, Scalability, Resiliency, Automation

What you should pack for this trip: (Qualifications)

  • Bachelor’s degree in Computer Science, related field, or equivalent experience
  • 3+ years deploying on and supporting cloud-hosted services (GCP preferred, AWS and Azure are a plus)
  • 2+ years with Kubernetes container orchestration
  • 3+ years operating service-oriented applications, including infrastructure and application deployment processes (Docker, Helm, Spinnaker, Argo CD, CircleCI, Jenkins)
  • 3+ years of scripting and programming (Python, Go, Bash), and the development of frameworks and libraries
  • Hands-on experience with infrastructure configuration automation and Infrastructure as Code (IaC, Terraform)
  • Excellent written and verbal communication skills

In-flight Amenities: (Perks & Benefits)

  • Equity in Series C startup with high growth potential
  • Comprehensive healthcare plans (Choice of PPO & HMO available)
  • Generous PTO policy and flexible working arrangements
  • 401K with company match
  • Free Breakfast/Lunch (in office)
  • Uber Eats - $30/daily when in office (Hybrid Employees)
  • 100% Paid Parental Leave for 12 Weeks
  • $300 Home office set-up stipend (one time)

Candidate Selection Process:

  • Recruiter Screen - Active candidate profiles are screened against the criteria listed above
  • HM Screen - An introductory & technical discussion with the hiring manager
  • Onsite Prep Call - Conducted by a recruiter to go over material that will be covered in the final round
  • Final (Virtual) Onsite - A series of meetings with the hiring team to finalize our evaluation of candidates, assessing leadership, and technical skills
  • Debrief/Decision


Our Journey

Founder and CEO Alex Mans has built a team with a wide range of experiences in enterprise technology, aviation, and entrepreneurship. We are a dynamic and fast-growing travel tech start-up headquartered in Los Angeles with offices in San Francisco, Dallas, Krakow, and Amsterdam.


Our Progress

In September 2021, FLYR closed a $150M Series C funding round led by leading investment firms WestCap and Silverlake. This funding fuels FLYR’s ambitions and ensures our ability to continue to scale and invest in delivering best-in-class solutions for the transportation industry.


FLYR has drawn seasoned talent from PROS, Amadeus, American Airlines, Delta Airlines, General Electric, and Southwest Airlines to key product and operational roles. While serving the needs of airlines is FLYR’s primary focus, it is extending its technology across other travel and transportation industries through various strategic partnerships across rental cars, events, cargo, rail, and more.


#LI-AM2


Our Commitment to Equality


Here at FLYR, we’re committed to growing with intention, having our teams better reflect the world around us. We strive to create an environment of inclusion and even more importantly, belonging, where psychological safety, empathy, and human connection are at the center of our leadership principles. Not only does this enable us to create better products and have a better work environment, it’s good for the bottom line and it’s the right thing to do.


FLYR provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetics, marital or veteran status. In addition to federal law requirements, FLYR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.

More Information on FLYR
FLYR operates in the Artificial Intelligence industry. The company is located in Santa Monica, CA, San Francisco, CA and Dallas, TX. FLYR was founded in 2013. It has 592 total employees. It offers perks and benefits such as Open door policy, Team based strategic planning, Open office floor plan, Flexible work schedule, Remote work program and Dedicated diversity and inclusion staff. To see all 3 open jobs at FLYR, click here.
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