Senior Site Reliability Engineer, Kafka Platform

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At New Relic, we are an equal opportunity employer, and we love making tools for software and ops engineers. Our software helps customers answer their most significant questions by allowing them to visualize, explore, and reason about their ops, applications, and customer data.
Answering those questions requires data, lots of data. The Kafka Platform Team (KPT) focuses on maintaining one of the largest event streaming pipelines in the world, processing over 6 petabytes a day with over 9 million requests per second. As New Relic scales for ever-growing demand, we focus on ensuring reliable and timely delivery of that data.
If you are comfortable and experienced in working with large distributed data systems, especially with Kafka producers or consumers, this role is for you! KPT is currently composed of a mix of both Software Engineers and Site Reliability Engineers, so if you're interested in contributing and growing at that intersection, we would love to have you along for this exciting ride!
What you'll do

  • Participate in design and architecture discussions and documentation that define the path forward on major projects.
  • Collaborate with teammates across North America and Europe
  • Engage with teammates, architects, and other teams to introduce new patterns for improving efficiency and reliability in routing traffic through New Relic's distributed Kafka infrastructure.
  • Developing a foundational component of New Relic's data pipeline.
  • Participate in the team's incident management processes, including Don't Repeat Incident work.
  • Mentor team members on all aspects of our development journey.


This role requires

  • Experience writing software in Object-Oriented Languages, preferably Java, Python, or Scala.
  • Experience developing, operating, and automating distributed systems with high availability and high throughputs, such as Kafka and Zookeeper.
  • Desire to improve collaboration and be able to communicate asynchronously.
  • Willingness to build and update the documentation to facilitate learning for yourself and the team.
  • Passion for identifying and reducing toil through sustainable simplification and automation.
  • Desire to be mentored and to mentor other team members.

Bonus points if you have

  • Familiarity with Kubernetes, GitOps, Flatcar/CoreOS, and the tools and patterns used to handle repeatable infrastructure at scale (e.g. Terraform, Jenkins, ArgoCD).
  • Expertise in a scripting language (e.g. Python, Ruby, shell scripts).


Please note that visa sponsorship is not available for this position.
We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First . The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both. Read more about Flex First and New Relic's vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the COVID-19 pandemic at www.newrelic.com/blog/how-to-relic/future-of-work . Our hiring process Please note that visa sponsorship is not available for this position.In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance ( https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf ).Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.New Relic is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law. Interested in the details of our privacy policy? Read more here: www.newrelic.com/termsandconditions/applicant-privacy-policy
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More Information on New Relic
New Relic operates in the Software industry. The company is located in San Francisco, CA, Portland, OR and Atlanta, GA. New Relic was founded in 2008. It has 2102 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 14 open jobs at New Relic, click here.
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