Senior Site Reliability Engineer - Institutional

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Coinbase has built the world's leading compliant cryptocurrency platform serving over 73 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the cryptoeconomy and increase economic freedom around the world.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role.

As a Site Reliability Engineer within Coinbase Institutional, you'll be critical to helping engineering teams design, deploy, and manage reliable software across all our development and production environments. You will work with engineering teams to set service-level objectives, improve observability, ensure production readiness, optimize service and system performance and facilitate incident response and follow up.


What you’ll be doing (i.e. job duties): 

  • Be on Pager rotation to respond to Coinbase Prime incidents
  • Improve observability, reliability and availability by defining and measuring key metrics
  • Partner with Engineering teams to teach and demonstrate industry best practices
  • Facilitate incident response, conduct root cause analysis and blameless retrospectives
  • Automate operational tasks such as load testing
  • Help partners design and implement reliable system architectures


What we look for in you:

  • You have at least 5 years of combined experience in backend software or infrastructure
  • Strong skills around observability, debugging and performance tuning
  • Strong communication skills and ability to explain technical concepts clearly and simply
  • Strong interpersonal skills working with Engineers from junior to principal levels
  • Demonstrated critical thinking under pressure
  • A willingness to dive into understanding, debugging, and improving any layer of the stack


Nice to haves:

  • Familiarity with working in rapid growth environments
  • Experience in Ruby, Go, and Terraform
  • Experience with AWS, GCP, Azure, or other cloud environment
  • Experience designing and building reliable systems
  • Experience working in a highly regulated environment
  • Experience writing company-facing blog posts and training material

ID: G2045

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view Pay Transparency, Employee Rights and Equal Employment Opportunity is the Law notices by clicking on their corresponding links.  Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.    

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@ coinbase.com and let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact accommodations@ coinbase.com for additional information or to request accommodations.

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Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.


More Information on Coinbase
Coinbase operates in the Cloud industry. Coinbase was founded in 2012. It has 3700 total employees. It offers perks and benefits such as Volunteer in local community, Open office floor plan, Flexible work schedule, Remote work program, Dedicated diversity and inclusion staff and Mandated unconscious bias training. To see all 162 open jobs at Coinbase, click here.
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