Senior Site Reliability Engineer (Core Team) (Remote)

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This is a remote position. We are a global team that leverages the latest technology to communicate with our colleagues across the globe. When it’s safe to do so, there may be times in which this role would be required to travel to a local office for in person collaborations with your team.

Being a Sr. Site Reliability Engineer at iManage means…

You are a Sr. SRE who is interested in building something from the ground up with our new and exciting cloud platform. In this role, you will contribute to our SaaS platform with the global SRE team. You will participate in architectural and design discussions, along with efforts to avoid and reduce toil, and of course, provide a scalable, reliable platform for the success of our customers and organization. Because we value collaboration, you will work with other SRE team leads as well as cross functional teams to make critical and unified decisions.

Here is what one of our leaders, Team Lead - Site Reliability Engineer (Kevin Richner), has to say about the culture of the team: "Our group has the unique challenge of tackling a brand new initiative. Being a part of this project means you will get the opportunity to provide structure as a senior level contributor, while expanding your knowledge of new technologies and helping drive decision making. Our team works closely together to share ideas, have open conversations, and solve complex problems.”

iM Responsible For…

  • Participating in, and facilitating, agile sprints and associated ceremonies
  • Driving innovation and platform evolution
  • Scaling cloud infrastructure to support our growing ecosystem based on Kubernetes
  • Providing reliable, predictable deployment and maintenance of distributed systems
  • Adhering to security best practices
  • Writing and designing automation, monitoring, diagnosing, and debugging tooling
  • Coordinating and participating in production support and on-call rotations
  • Conducting incident management and contributing to associated retrospective/postmortem as needed
  • Working cross functionally with cloud operations, development, and product team 

iM Qualified Because I Have…

  • 5+ years as an SRE, or in a DevOps related role with increasing responsibilities demonstrated
  • Working knowledge of HashiCorp Terraform, Vault, and Consul 
  • Experience running Kubernetes clusters in Production and at scale
  • Hands on experience with Microsoft Azure, AWS, or Google Cloud
  • Solid understanding of working with git source control
  • The ability to troubleshoot and debug container issues at any level, including container networking
  • Familiarity with container networking, including different network plugins and frameworks such as Calico
  • Strong knowledge and understanding of microservices based architectures
  • Good understanding of networking including L2 and L3 concepts
  • A background in administrating and maintaining Linux based systems
  • Knowledge and experience of one or more programming languages with ability to contribute to development of tools and services
  • Working knowledge of Kustomize, Helm, Tekton, and other related tools
  • Profiency in at least one language with Python or Golang as preferred
  • Able to identify and mitigate reliability risks
  • Passion for technology and solving challenging problems

iM Getting To…

  • Join a supportive, experienced team benefiting from continuous growth within an inclusive, encouraging and vibrant culture 
  • Onboard remotely and be included in all aspects of iManage life 
  • Collaborate cross functionally 
  • Help mentor, lead, and coach junior team members
  • Focus on meaningful work, solving complex, real world issues utilizing the latest technologies and protocols 
  • Own your learning and growth within our career development support framework plus, access a huge range online learning library 
  • Receive competitive benefits that include; attractive salary based on market data, health/vision/dental/life insurance, 401k matching, performance bonuses, flexible working environment, generous PTO, unlimited sick days and so much more! 

About iManage…

iManage is dedicated to Making Knowledge Work™. Over one million professionals across 65+ countries rely on our intelligent, cloud-enabled, secure knowledge work platform to uncover and activate the knowledge that exists inside their business content and communications.

We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.

So we’re looking for people who love a challenge. People who are happiest when they’re solving problems and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we do things that might appear impossible. How we develop our employees’ strengths and unlock their potential. How we find meaning in everything we do.

Whoever you are, whatever you do, however you work. Make it mean something at iManage. 

Learn more at: www.imange.com 

Please see our privacy statement for more information on how we handle your personal data: https://imanage.com/privacy-policy/

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Candidate Location Eligibility:
Chicago, IL

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • AngularFrameworks
    • KubernetesFrameworks
    • CassandraDatabases
    • MariaDBDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • RedisDatabases
    • TeradataDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • SketchDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • Adobe CampaignLead Gen
    • MarketoLead Gen

An Insider's view of iManage

How would you describe the company’s work-life balance?

When it comes to work-life balance, life comes first, and our company knows this. It's great that I can take the time I need off to enjoy the "life" side.

Dave

Business Development

What projects are you most excited about?

Every day affords the opportunity to further my learning into new and engaging areas of knowledge as my team and I tackle the challenging problems of implementing a cloud-native multi-tenant search application backed by iManage's new "Knowledge Unlocked" search index.

Alex

Senior Software Engineer

How does the company support your career growth?

Employees are given the freedom to expand and define their role. Everyone has their personal brand, and you can actually see how each individual plays an important part in our continued growth.

Grace

Cloud Renewals Program Manager

What is your vision for the company?

Our mission is to create a workplace that enables our employees to thrive and be happy. An environment where they can be their best selves, to grow professionally and intellectually. You are able to learn and try new ways of doing things; for example leveraging the latest technologies and applying them to solve interesting problems for our clients.

Neil

CEO

How does the company support your career growth?

Since joining iManage as a Graduate I’ve always found my opinion matters. Everyone is encouraged to share their ideas and we constantly ask ourselves “is there a better way?”. I own my career growth, supported by my manager, leadership and peers, delivering on strong goals to achieve what I want during my time here.

Mark

Software Architect

What are iManage Perks + Benefits

iManage Benefits Overview

Compensation and Benefits:
We offer competitive salaries based on market data. Our benefits include Health/Vision/Dental/Life insurance, 401k matching, performance bonuses, flexible working environment, and generous PTO.

Company Culture:
We have a collaborative open floor plan, casual dress code, company outings and team activities, happy hours, and offer commuter benefits!

Opportunity to learn new skills:
We're working with the latest tech, and you have the opportunity to work with the best and brightest. We offer training & development, lunch and learns, and constantly invest in our people. We also support getting qualifications and networking.

And More...
- Centrally located offices just short walks from major transit stations!
- We are in rapid growth stages, expanding FAST with no plans to slow down soon!
- Free snacks, breakfast on M/F, drinks + beer/wine
- Game room + Ping Pong table

Culture
Volunteer in local community
Partners with Nonprofits
iManage partners with Lakeview Pantry and Meals on Wheels
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
iMWomen: a group dedicated to supporting the women of iManage
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
In addition to robust medical coverage, we also provide access to HealthJoy, a full-service healthcare concierge platform.
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
iManage's team fitness initiatives include group Triathlon/Marathon training, step challenges, and more!
Mental Health Benefits
We offer Healthy Minds @Work. This program includes a well-being assessment, along with full access to the Healthy Minds Program app, where you have access to thousands of hours of guided meditations
Retirement & Stock Options Benefits
401(K)
Employer match with immediate vesting
401(K) Matching
Employer match with immediate vesting
Company Equity
Performance Bonus
Match charitable contributions
iManage donates to to Lakeview Pantry which distributes means and mental health services to those in need and Meals on Wheels to safely deliver meals to seniors.
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Primary leave: 20 weeks paid 100% Secondary leave: 10 weeks paid 100% There is no assumption of gender in the primary vs secondary, as we work to recognize the need to #breakthebias.
Flexible Work Schedule
Remote Work Program
Our remote work program includes working remotely on occasion as needed.
Family Medical Leave
Restricted work hours
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
iManage offers pre-tax commuter benefits for all employees
Company Outings
Free Daily Meals
We provide free bagel breakfast on Monday, and Friday. Tuesday's we have Cereal or Oatmeal options. Wednesday's we offer healthy snacks in the afternoon! Thursday's are fresh fruit delivery days.
Game Room
iManage's game room is filled with Ping Pong, Foosball and many board games. Play at your own risk; The ping pong table gets COMPETITIVE!
Stocked Kitchen
Some Meals Provided
Breakfast provided a few days of the week! We also get healthy snack options delivered on Wednesdays.
Happy Hours
Recreational Clubs
iManage has a running/biking club and participates in annual Triathlons.
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Every year we set aside a budget for each department to spend on further education and development opportunities. Continuous learning is core to who we are!
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Every year iManage nominates an "Employee of the Year" award; where the winner is awarded a stipend to spend on a trip of their choosing. Our most recent winner went to Hawaii all expenses paid!

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