Senior Service Tool Engineer
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Responsibilities
- Design, maintain & implement service tooling across the Rivian Service Organization
- Collaborate with strategic partners to support all service providers
- Lead validation of new tools with the Service Lab, Service training, and Technical Publications teams
- Maintain standards and organization of Tooling for the Rivian Service Organization.
- Work with cross-functional teams to create solutions to servicing and repairing Rivian vehicles
- Assist technical writers with service tool procedural content in all service manuals
- Support process improvement activities and validation of repair procedures for accuracy (process, labor times, safety, etc.)
- Drive improvement in efficiency for service procedures without compromising quality and safety of the repair
- Validate special service tools prior to implementation to the field
- Design tooling solutions for campaigns and containment initiatives
- Support tooling cost analyst impact on different serviceability methods and processes
- Provide ad hoc service support to the field to support the Service organization
- Proactively collaborate with Service Operations, Field Service, Technical Publications, Service Parts, and Service Training teams.
Qualifications
- 7+ years of experience in Automotive
- BS in Engineering or Technology equivalent
- Experience managing a program from beginning to end
- Experience creating and maintaining product specifications and CAD drawings
- Purchasing/Supplier Management experience
- Ability to travel as needed
- Experience working in start-up environments
- Knowledge of commercial automotive tools and equipment
- Knowledge of EV Powertrains and HV systems
- Strong written and communications skills
- Strong organization skills with attention to detail
- Hands-on fabrication skills, manufacturing, and experience building prototypes.
- Proven track-record as a problem solver
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected].
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