Patron Technology is a remote-friendly company. This position is open to any candidate in North America.

WHO WE ARE:

Patron Technology is redefining what it means to be an event creator by empowering organizers to take control of their entire event experience. With our powerful ticketing, engagement, mobile apps, and cashless products fit for any event, creators can transform the attendee experience and become leaders in their industry. That’s why iconic brands like New York Comic Con, Bonnaroo, Candytopia, and the NHL use our ever-evolving solution to drive nonstop engagement, reach expansive audiences, and gain more revenue.

We are a diverse team of event goers and experts that are passionate about helping our clients transform how attendees experience their events. We thrive in a collaborative, fast-paced environment that rewards innovation and creative thinking. Our employees are located around the world in the United States, Canada, Europe, and Australia.

We're hiring a Salesforce Engineer / Architect to join our Product Development team for PatronManager, a CRM system that combines box office ticketing, fundraising, marketing, and staff collaboration, built entirely on the Salesforce platform. PatronManager’s clients are predominantly arts and cultural organizations (theatres, orchestras, dance companies, and museums) that use PatronManager to run their business. We believe in providing our customers with high quality technology, as well as the knowledge and expertise to use it to make their organizations successful.

This role requires expertise in designing and building applications on the Salesforce platform that are both consumer facing and back office. PatronManager is a 100% native product distributed as a suite of 8 managed packages so having a strong grasp of Salesforce development practices and technologies is imperative.

Our clients are passionate about their work, and we share their love of and belief in the power of the arts. If you are a talented and experienced Salesforce engineer and want to work with a team with deep Salesforce experience, we want to work with you!

Sounds interesting? Let’s talk.

AS A SENIOR SALESFORCE ADMINISTRATOR, YOU WILL:

• Hands-on application development
• Collaborative participation in Application and System architecture decisions
• Sizing projects and writing technical specifications
• Peer code reviews
• Investigating user reports of abnormal behavior (rarely!)

OTHER RESPONSIBILITIES

• Provide peer mentoring for new members to the team
• Communicate clearly (both written and verbal) with other teams (QA, Product, Client Services) about expected and unexpected application behavior
• Investigate reports of unexpected behavior and determine impact to data integrity or security
• Be polite, courteous and constructive with feedback with your peers
• Communicate your progress and notify others of delays in your work or dependencies you have on other team members
• Embrace change with a positive attitude and advocate for change when you see opportunity for improvement 

EXPERIENCE & SKILLS:

• 5 years of experience building applications natively on the Salesforce platform (Apex, Visualforce, Lightning Components (LWC or Aura))
• 3 years of experience distributing a managed package (i.e. ISV distributing on the AppExchange or private managed package distribution). This includes designing and building applications compliant with Salesforce’s security review requirements (CRUD/FLS enforcement, storing secrets, XSS protection, etc.)
• 3 years of frontend engineering experience using React, Redux and TypeScript (not necessary that the React experience was on a Salesforce app) 
• Deep understanding of platform limitations and experience planning for production organization scale (row limits, CPU limits, concurrent Apex transaction limits, etc.)
• Strong background in data modeling and building a data model on Salesforce
• Experience designing for testability -- both unit testing in Apex and end-to-end integration testing 

BONUS POINTS

• Experience with SFDX, particularly with automating the creation of scratch orgs both for developer use and for Continuous Integration
• Super extra bonus points for managing large seed data sets in scratch orgs to provide immediate out-of-the-box productivity when creating a scratch org 
• Heroku application development and maintenance and integrating off-platform apps using Salesforce Canvas (Ruby on Rails is the application framework)
• Android application development (both Native and Cordova apps) using the Salesforce Mobile SDK
• Maintaining end-to-end tests written by a test engineer using the Robot Framework (DSL on top of Selenium WebDriver)

BENEFITS:

We offer 

• Medical, Dental, Vision, and Voluntary benefits
• Generous PTO
• Paid parental leave (following 12 months of continuous employment)
• 401K Match
• $200 event reimbursement
• Udemy Business, a world-class learning and development platform 

LEARN MORE:

https://patrontechnology.com/

ADDITIONAL INFORMATION:

At Patron Technology, we take great pride in providing our team members a safe and healthy work environment. To that end, Patron Technology requires all employees, contractors, and visitors who will be physically present at a company facility or sponsored event, representing the company at a client event, or physically present at any event where the company’s employees, clients, or vendors are present, to be fully vaccinated. Exemptions are permitted, and if approved, will require the wearing of an approved face-covering, submission of a negative COVID test, and completion of a health and safety form that includes temperature.