Senior Salesforce DevOps Engineer

| Remote

Some people go to work. 

At RingCentral, you’ll change the way the world works.

RingCentral is the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. 

We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Information Technology (IT) Team to make sure we stay ahead of the competition. 

Roles and responsibilities:

  • Development (Enhancements and new projects) on the Salesforce ecosystem using LWC, Aura, Apex, Visual Force, Apex Triggers, Salesforce Integrations and APIs

  • Production Incident troubleshooting, resolution and technical root cause analysis to address the problem permanently

  • Identify business risks, inefficiencies, issues and opportunities related to Salesforce platform

  • Create documentation, maintain processes and look for ways to continuously improve processes & procedures

  • Work individually or with team developing, testing, deploying and supporting Sales and Service cloud application

  • Provide guidance to Administrators and support them to troubleshoot high priority issues


Basic Qualifications:

  • At least 6 years of experience working in Apex Programming, Lightning experience (min 3 years),Controllers, Triggers

  • At least 1 project experience working in Lightning development projects (Lightning Web Components)

  • Experience integrating Salesforce with external systems using connectors (Ex. Boomi), SOAP/REST API

  • Ability to advise business and recommend when to use declarative code vs custom code using Visualforce and Apex

  • Expertise in declarative config - workflow, process builder, Flows, validations etc.

  • At least 3 years of experience in Salesforce Development Life Cycle(Agile Methodology) including Deployment/Packaging effectively using Metadata API, ChangeSet and Ant.

  • Complete understanding of Sales Cloud and Service Cloud processes

  • Steelbricks CPQ experience is preferred

  • Good understanding of best practices of coding standards

  • Experience in creating Technical/Functional design documents

  • Experience with managed package integration with Salesforce (eg: DocuSign)

  • Valid Salesforce certification credentials – Platform Developer II required

  • Knowledge of Angular, React JS preferred

  • Ability to work in team in diverse/ multiple stakeholder environment and has client interfacing skills

  • Experience and desire to work in a Global delivery environment

  • At least 2 years of experience in translating functional/non-functional requirements to system requirements

  • Candidate should be a self starter and would be required to work in a challenging salesforce org with exciting requirements

Preferred Qualifications:

  • Salesforce Certified Platform Developer II

  • Salesforce Certified App Builder

  • Salesforce Certified Administrator

  • Salesforce Certified CPQ specialist

  • Salesforce Certified Sales/Service Cloud Consultant

What we offer: 

RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.) 

  • Comprehensive medical, dental, vision, disability, life insurance

  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits

  • 401K match and ESPP

  • Flexible PTO

  • Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace

  • Paid parental leave and new parent gift boxes

  • Pet insurance

  • Employee Assistance Program (EAP) with counseling sessions available 24/7

  • Rocket Lawyer services that provide legal advice, document creation and estate planning

  • Employee bonus referral program

RingCentral’s IT team ensures company data is accessible, secure, and optimized in ways that provide maximum competitive advantage. We are constantly discovering, developing and deploying innovations that power productivity and drive better decisions for our customers. Our IT professionals are talented, ambitious, out-of-the-box thinkers who love to learn on the job—planning, deploying and maintaining state-of-the-art technology to deliver flawless performance 24/7/365.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

#LI-SP1

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • OracleDatabases
    • ConfluenceManagement
    • MedalliaCMS
    • BoxCMS
    • SalesforceCRM

An Insider's view of RingCentral

How do you collaborate with other teams in the company?

Our product makes collaboration at the core of our company. I like to leverage face-to-face communication and connect directly with other teams to discuss ways that we could be more effective in our hiring strategies. We are the type of company where people actually want to have direct connections because it preserves our values and our culture.

Anthony Smith

Team Lead, GSS Recruiting

How does the company support your career growth?

RingCentral is where I feel my career really took off. The career growth here is personalized, thoughtful, and supported by mentors and management. I love the work that I do and feel like my personality bleeds through into everything I touch. I have never felt so connected to an organization and I know there is only more good things ahead!

Melissa Regan

Manager, Global Onboarding & Enablement

How do you make yourself accessible to the rest of the team?

Being accessible is critical to RingCentral’s culture and success. I ensure I keep my door open and sit on the floor with the team. To me, nothing should prohibit you from being available to your team and others. I am glad to work at a company that gives me the tools and technology to connect - even when I am 300 miles away!

Ayub Mohammed

AVP, Small Business Sales

What are RingCentral Perks + Benefits

RingCentral Benefits Overview

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered breakfast and lunch daily, as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

At RingCentral, we offer a competitive benefits package including medical, dental, vision, 401K, Employee Stock Purchase Plans and many more perks!

Culture
Volunteer in local community
Through our CSR program, RCause, we take pride in our commitment to inclusivity, sustainability, and giving back to our communities. We offer employee matching and Volunteer Time Off.
Partners with Nonprofits
At RingCentral, we partner with nonprofits that drive impact towards environmental sustainability, social impact and responsible governance.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Our dedicated Learning & Development initiatives include Unconscious Bias AND Diversity & Inclusion training which are core to our mission in fostering, educating, and building our inclusive workforce
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
From Black Lives Matter, Women leaders, Pride, Hispanic heritage, Mothers and more, these employee-led ERG’s are a special part of our culture that we take pride in supporting and growing.
Hiring Practices that Promote Diversity
Our active hiring practices don’t discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital or veteran status.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
RingCentral employees can contribute up to $5000 annually for Dependent Care FSA and up to $2750 for Health Care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Our pet insurance policy can cover up to 50% of out of pocket expenses.
Wellness Programs
Our wellness programs include fitness and yoga classes, meditation and nutrition sessions and more, to keep all our employees feeling their best!
Onsite Gym
Team workouts
Besides RingCentral's onsite gym, we do many fitness classes that promote working together and having fun!
Mental Health Benefits
Mental health is very important to us, that’s why we have partnered with Headspace, offer counseling options, and conduct frequent virtual yoga and meditation sessions, to support our employees.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
RingCentral makes a matching contribution of 50% of your first 6% deferred.
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
We offer employee matching for charitable donations and through our Dollars for Doers program, RCause will donate $10/hr on behalf of any employee volunteering at the nonprofit of their choice.
Child Care & Parental Leave Benefits
Child Care Benefits
Supporting our working mothers, we’ve partnered with Milk Stork to deliver milk to their babies when traveling. We also send out gift boxes to all our new mothers and fathers!
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
RingCentral sponsors family oriented events ___.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
RingCentral offers employees professional development opportunities like Onsite training courses.
Diversity Program
Lunch and learns
Promote from within
More Jobs at RingCentral115 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Internships
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Data + Analytics
new
Remote
Developer
new
Peninsula
Project Mgmt
new
Remote
Project Mgmt
new
Peninsula
HR + Recruiting
new
Peninsula
Developer
new
Peninsula
Sales
new
Remote
Marketing
new
Remote
Finance
new
Remote
Operations
new
Remote
Internships
new
Peninsula
Marketing
new
Remote
Finance
new
Peninsula
Data + Analytics
new
Remote
Design + UX
new
Remote
Project Mgmt
new
Remote
Marketing
new
Remote
Marketing
new
Remote
Operations
new
Remote
Data + Analytics
new
Peninsula
Developer
new
Remote
Sales
new
Remote
Operations
new
Remote
Sales
new
Colorado, CO
Marketing
new
Peninsula
Project Mgmt
new
Remote
Product
new
Remote
Developer
new
Peninsula
Marketing
new
Peninsula
Developer
new
Remote
Design + UX
new
Remote
Sales
new
Colorado, CO
Operations
new
Peninsula
HR + Recruiting
new
Remote
Finance
new
Remote
Developer
new
Remote
Finance
new
Remote
Finance
new
Peninsula
Data + Analytics
new
Peninsula
Finance
new
Peninsula
Product
new
Peninsula
Data + Analytics
new
Peninsula
Finance
new
Peninsula
Operations
new
Peninsula
Product
new
Peninsula
Operations
new
Remote
HR + Recruiting
new
Remote
Project Mgmt
new
Colorado, CO
Product
new
Peninsula