Remote Work . We know the best work doesn't always happen in person. Our people have the choice to work from wherever they do their best work. For some of us that means our homes, while others prefer to use our office in Boston (the Seaport). With flexible working locations and hours, we support Robinauts across the US.
About Robin:
Robin is the first workplace management platform designed for flexible work. Every day, thousands of offices across the world use our software to find rooms, desks, and coworkers. Used by companies such as Toyota and Twitter, Robin empowers workplace professionals to build (and reopen) the best version of their office, so people do their best work.
What We're Looking For:
Robin is looking for a Senior Salesforce Administrator who will play a key role in our Go to Market Systems and Operations team. We are looking for a proactive person who will not only help run the day-to-day operations across our GTM teams, but will also push us to continuously improve user experience across our tools and applications. This role will have a direct impact on Robin's GTM strategy and help us shape how we operate. If this sounds as exciting to you as it does to us, we want to hear from you.
We're Hiring Someone Who Will:

• Partner with our GTM teams and leaders to respond to and proactively identify challenges that can be solved with system and/or process improvements
• Help manage the configurations and integrations in our tech stack, including but not limited to Salesforce, Hubspot, ClientSuccess, Distribution Engine, Groove
• Troubleshoot system issues, and refine existing tools and processes to enhance user experience
• Aid in maintaining and prioritizing request backlog
• Work with other team members to perform basic system functions (i.e. user set up and administration)
• Educate and evangelize best practices to other Robinauts
• Maintain consistent process and documentation around requirements, design, deployment
• Provide support to additional team members when needed
• Perform knowledge transfer to sales enablement and GTM leaders, and potentially end users, of solutions delivered

You'll Succeed In This Role If You:

• Have 3-5 years of experience working as a Salesforce Administrator or Salesforce Developer
• Are proficient in Salesforce Flows, Workflows, Approval Processes
• Experience in Lightning Migration
• Are proficient in Excel
• Have exceptional attention to detail
• Motivated team player

It's An Added Bonus If You:

• Have worked at a SaaS company before
• Have used JIRA or another issue/project tracking tool
• Have created business process flows
• Have experience with post-sale operations
• Salesforce Advanced Admin Certified

Benefits:

• Medical & Dental Insurance through Blue Cross Blue Shield covered at 100% for employee-only plans and 85% for family members.
• Vision Insurance offered through EyeMed
• Company sponsored 401k with up to a 3% match
• Incentive Stock Options
• 100% Paid Parental Leave
• Unlimited vacation time (that we actually use!)
• 12 company holidays

Perks:

• Work from Anywhere
• Monthly Hybrid Stipend Program
• Equipment Stipend
• Weekly Meal Stipend through DoorDash
• Professional Development Stipend
• Talent Referral Program
• Recognition perks through Blueboard
• Travel to HQ for Remote Employees

We Celebrate Diversity
Robin is committed to creating a workplace that reflects the world around us. We believe that the key to good work is empowering our people and we know that diversity and inclusion are a large part of this equation. Our realities shape our everyday experiences and it's our responsibility to our employees, our customers and our communities to address the issues with workplace representation. Robin does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
COVID-19 Policy
For office access, all Robinauts and visitors must provide documented proof of vaccination against COVID-19. If documentation is unavailable, Robinauts and visitors can provide either:-- A negative COVID-19 test with results dated within 72 hours prior to their accessing the office, every time they access the office- OR for regular office users, proof of negative COVID-19 testing on at least a weekly basis.