Job summary
The Red Hat Quality Engineering (QE) team is looking for a Software Quality Engineer who constantly looks for ways to break things and rebuild them to make them better to join us in Durham, NC. In this role, you should be someone who loves automating repetitive tasks, getting deep into source code and systems to perform root cause analyses of issues, and advocating for high standards of software engineering and who is comfortable switching between the three. You'll need to have the ability to think creatively and adapt to rapid change, as well as the willingness to learn new things. You should also have a solid software automation background and be comfortable with testing Software-as-a-Service (SaaS).
Quality Engineers at Red Hat are not just testers, they are developers who design and automate creative ways to break software to identify potential problems. Find out more about what it is like to work in Red Hat QE directly from our engineers.
Primary job responsibilities

• Help define and implement automated test strategies, methodologies, processes, and procedures
• Investigate and recommend test infrastructure tools to support QE methodology, process, and procedures
• Work with other QE team members to architect and implement automated functional testing across the Red Hat Ansible Automation Platform solution set, including Red Hat Ansible Tower, Red Hat Ansible Automation Hub, and Red Hat Insights for Red Hat Ansible Automation Platform
• Analyze source code and work with your development counterparts to propose appropriate test strategies for the subsystems of our offerings
• Establish best practices for a variety of team disciplines, including code structure, test architecture, and automation strategy
• Develop automated tests in accordance with team policies and process; establish frameworks for these automated tests
• Create offering-wide test plans and strategies
• Oversee the work of other quality engineers and be a resource for technical guidance of the team
• Participate in and contribute to weekly team meetings
• Interact with external partners and customers regarding testing strategies and results
• Schedule and guide reviews with management and senior technical leadership
• Provide an accurate and timely status of testing efforts and quality metrics to the broader project team
• Plan and implement testing automation jobs and pipelines using continuous integration (CI)
• Serve as an internal advocate for our customers, providing data-driven quality metrics for our offerings to all major stakeholders to enable logical decision making with proper risk assessment
• Help grow a company-wide community of quality enthusiasts that's passionate about our customers' needs and ways to ensure the presence of quality in all aspects of the software life cycle
• Develop technical initiatives that grow, improve, and scale our existing processes, as well as helping us identify what we should be doing next
• Work with customers to understand their issues

Required skills

• Passionate about shipping offerings that people love
• Passionate about making complicated things simple
• Enjoying working in an open organization, where everyone's contributions are valued
• Deeply knowledgeable of the web, HTTP, and the automated testing space
• Comfortable with Python, JavaScript, or Golang
• Experience with technologies like Git, CI, and containers; solid background in Linux
• Able to work comfortably and efficiently remotely
• Understanding that roles are flexible; willingness to take on new opportunities as we grow

Within one month, you will:

• Get your local development environment set up and running
• Learn our existing testing processes and frameworks
• Run simple automated tests on your own

Within three months, you will:

• Work on smaller features and bug fix validation
• Be involved in planning meetings for upcoming features
• Automate test cases
• Give demos of built features to other teams in the company

Within six months, you will:

• Review automation code written by others with confidence, applying best practices along the way
• Work with the program team to review requirements prior to product development
• Work with our developers to give feedback on feature implementation and bug fixes
• Pick up larger tasks with direction and support from other team members

About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.