Senior Quality Assurance Engineer

+1 more | Remote
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Do you want to empower organizations to fairly and equitably hire, promote, retain and compensate their employees? Syndio is a Series-C technology company committed to fairness in the workplace. Fueled by investments of $83M from Bessemer Ventures, Voyager Capital and social change organization Emerson Collective, Syndio is investing in growing our team and products.

This is a critical moment when organizations are looking for ways to take tangible action to fight gender and racial bias, and we believe creating diverse and inclusive workplaces for all starts with workplace fairness.

About the role
Syndio licenses software to companies to help them find and fix pay equity issues and stay in compliance over time. We’re looking for someone who’s a problem solver and has a passion for software quality. As a Senior QA engineer, you will be an integral member of the product and engineering team. Your work ensuring the highest quality delivery of our flagship product, Syndio PayEQ, and subsequent products will have a meaningful impact on helping companies achieve fairness in the workplace. You will create and execute the test plans for our market-leading SaaS product and provide end-to-end solutions to software quality problems.
 
Why this job is exciting
  • You will be the eyes of the customer and a vocal proponent of quality across the various phases of software development.
  • Write detailed, comprehensive, and well-structured test plans and cases for validating product functionality.
  • Create comprehensive test strategies that include a mix of testing methodologies like cross browser, responsive, exploratory, regression, performance, and black box testing.
  • Efficiently execute test cases across all functional areas of our product.
  • Identify creative ways to break the product.
  • Find, isolate, document, regress, and track bugs through resolution.
  • Assist in reproducing bugs reported outside of QA and triaging them with product management.
  • Analyze performance metrics — such as page load and query resolution times — to ensure we deliver software that meets our quality standards.
  • Work as a member of an Agile Scrum team, providing accurate estimates and delivering quality software in two-week sprints.
  • Participate in our Agile processes — from updating tickets to reflecting meaningfully in retrospectives and everything in between.
  • Mentor and develop quality assurance engineers.
 
About you
  • You are senior in your quality assurance career with diverse QA/QE experience.
  • You can write clear, concise and comprehensive test plans and test cases.
  • You can successfully execute testing efforts, from project inception to post-launch.
  • You take pride in great attention to detail and can identify, isolate, and document issues.
  • You recognize and anticipate problems and have a keen ability to manage risk.
  • You are relentlessly curious, willing to explore all aspects of the product to identify gaps and opportunities to meet customer needs.
  • You have excellent problem-solving skills and the ability to troubleshoot complex issues quickly and effectively.
  • You’re hard working and enjoy working independently towards a shared goal.
  • You are passionate about meeting high quality standards and bring a strong voice around quality to encourage product improvements.
  • You have strong knowledge of software QA methodologies, tools, and processes.
  • You have strong organizational skills and the ability to work on multiple concurrent projects, with a high standard of quality.
  • You thrive in a fast-paced, dynamic environment and can adapt testing efforts to meet project needs and deadlines.
  • You are able to find opportunities for improvement and tackle them without external direction.
  • You are passionate about our mission to close pay gaps and create fairness in the workplace.
 
Extra credit
  • Experience with automation testing
  • Experience working on an agile software development team.
  • Experience in analytic and data-driven, responsive, and performance testing. 
  • Prior experience working with Cypress
Role progression
  • Within 1 month, you’ll have completed a comprehensive and supportive onboarding. process to help you understand the product, the business, and the customer journey. You’ll execute predefined tests.
  • Within 3 months, you’ll be fully integrated into the development process, executing QA on new features and products.
 
Why you'll love it here:
  • 💰 Competitive Compensation. For this role our base salary is targeted at $127K - $150K per year. Final offer amounts are determined by factors such as experience and expertise.
  • 💸  Additional Incentive. This role participates in our annual performance bonus as well. 
  • 🏆  Syndio Equity. So you can share in Syndio’s success.
  • 🏝  Flexible Vacation Policy. We encourage our team to recharge when they need to.
  • Up to 12 weeks of paid parental leave
  • 🩺  Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents.
  • 🏥  Life Insurance & Disability. Syndio covers the full premium.
  • 🏦 401(k). To help you save for your future.

At Syndio, we're building a diverse team that values candor, curiosity, and community. If you share these values and are interested in joining us, we'd love to talk with you even if you don't 100% meet the "about you" listed here. We don't expect anyone to have all the answers, as long as you're willing to learn and grow with us.

Employees joining the Syndio team at this early stage of growth will impact this critical social issue and support a growing customer base (including Nordstrom, General Mills, Match Group, and others) to take tangible action on workplace fairness. 

Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • CircleCIFrameworks
    • DjangoFrameworks
    • Google CloudFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google DocsManagement
    • JIRAManagement
    • OutreachCRM
    • SalesforceCRM

An Insider's view of Syndio

What are some social events your company does?

Effective teams are built on meaningful connection, inclusivity and trust. Physical separation poses huge challenges for collaboration. As a team we try to socialize in person & remotely to stay connected. We do this by getting together quarterly for activities & dinners, we have daily coffee chats, and Zoom themes on Fridays (most recently hats!)

Jenny

Front End Lead

What's the biggest problem your team is solving?

Right now we’re working on a subset of the Pay Equity platform that can be used by Recruiters. Once a company resolves any pay gaps within their employee pool, that balance needs to be maintained through hiring, promotions and compensation cycles as this is often how pay inequity creeps into view.

Jherez

Software Engineer

What does career growth look like on your team?

We are focused on scaling our people to meet the needs of our customers, our company, & ourselves. This brings opportunity for career growth as team members move into leadership roles; skill development as they move into new specializations; & employee development as we double down on continuous learning to provide a world class customer experience

Katie

SVP, Customer Experience

What is your vision for the company?

To reimagine the way the world works for the benefit of employees and the betterment of all

Maria

CEO

What's the biggest problem your team is solving?

We are building a platform that can surface why certain communities are under-represented in high-paying job groups. To do this, we are using data to run statistical tests at scale & present key, actionable results. I love the conversations we are having as a team- and we are creating a product that will help employers provide fairness at work.

Chris

Research Manager

What are Syndio Perks + Benefits

Syndio Benefits Overview

Syndio offers a competitive salary, bonuses, equity, health care (Medical, Dental and Vision), a 401(K) plan and many more benefits! We have a flexible PTO policy and encourage all employees to take time off - we all need it!

Culture
Volunteer in local community
Every year we hold A Day On: our annual community service initiative where we partner with volunteer organizations in our hometowns across the country to give back to local communities.
Friends outside of work
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Diversity
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program

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