Senior QA Analyst

| Hybrid
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Work & Co (work.co) defines and launches the world’s most successful digital products and services. With a team over 400+ and offices in the United States, Brazil, and Europe, we’ve become the go-to partner for IKEA, Google, Apple, Mercedes, Vistaprint, MTA, Planned Parenthood, Gatorade, and more. As Fast Company noted, our engineering and design teams are routinely entrusted with creating digital products for companies which rarely approach outside firms. Forrester Research calls our approach “a model to follow.”

Senior QA Analysts at Work & Co are responsible for the end-to-end testing of complete, interactive web and mobile applications. The Senior QA Analyst reviews product specifications and develops effective test strategies, plans, architectures and chooses the tools to ensure product goals are met. This person will also help product prioritize fixes and estimate bug impacts. They will help establish team best practices and methods for refining existing approaches.

Teams at Work & Co are small and highly senior. Senior QA Analysts work alongside company partners and the top designers and technologists in the industry, as well as with category-defining clients.

What You Will Do

  • Analyze business requirements, design documentation, and technical specifications 
  • Develop QA Brief and other QA documentation (test sets, test cases, etc) that ensure full coverage of all requirements
  • Perform functional, visual, smoke, regression, accessibility, exploratory, and performance testing
  • Track and report defects and change requests through to a successful conclusion
  • Facilitate the release management process for project deliveries
  • Communicate priorities and detailed reproduction steps to stakeholders
  • Assist in the User Acceptance Testing process for clients
  • Help to support and guide more junior team members, on and off projects
  • Work closely with cross disciplinary teams

We Are Looking For

  • Experience testing highly interactive web and mobile applications in an agency/start up environment
  • Ability to evaluate websites and mobile apps against accessibility standards (i.e. Section 508/WCAG)
  • Experience with work tracking tools (i.e. JIRA)
  • Demonstrated understanding of quality assurance principles, inspection techniques, and testing procedures (such as test case generation, bug triage)
  • Technical experience screening, triaging and categorizing defects
  • Deep knowledge of cross platform/browser compatibility testing methodologies
  • Deep knowledge of mobile operating systems and applications
  • Experience leading small teams of QA Analysts
  • Experience working with tools such as Postman, Charles, and Xcode
  • Automation experience with tools such as Cypress, Selenium etc. a plus
  • Effective verbal and written communication skills

At Work & Co, we believe diversity is essential to creating the best digital products. We're proud to be an equal opportunity employer committed to diversity and inclusion. We do not discriminate on the basis of race, gender, ethnicity, citizenship, national origin of employees, religion, sexual orientation, age, marital status, disability, veteran status or any other legally protected status.

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Technology we use

  • Engineering
  • Product
  • People Operations
    • C#Languages
    • CSSLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • clojureLanguages
    • objective-CLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • ApolloLibraries
    • DjangoFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • Ruby on RailsFrameworks
    • FlutterFrameworks
    • VueFrameworks
    • XamarinFrameworks
    • GraphQLFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • FigmaDesign
    • InVisionDesign
    • SketchDesign
    • FramerDesign
    • PrincipleDesign
    • JIRAManagement
    • TrelloManagement
    • OmniGraffleManagement
    • SlackCollaboration
    • ZoomCollaboration
    • TrelloProject Management

An Insider's view of Work & Co

How would you describe the company’s work-life balance?

Every day, I get to work alongside insanely talented people I respect. Our office environments are designed to help us focus on our craft — whether that be coding or digital design or strategy. We also push against burnout and discourage long hours. No time sheets. Everyone should get to be their best selves both in and out of the office.

Rafael

Design Director

What projects are you most excited about?

Creating products that launch is our priority. Having world-class design and engineering talent ensures that these experiences are beautiful and functional. Utility is also important. We always want to add value to people’s lives.

Muriel

Group Director, Product

How does the company support your career growth?

We believe in mentors, not managers. And we see mentorship as a right. At Work & Co, every employee gets a dedicated mentor from day one. Our flatter structure also means we learn from one another, informally, on an ongoing basis.

Caitlin

Managing Director, Talent

What is your vision for the company?

Work & Co's mission has been clear since day one. We exist to create —and launch— the digital products and experiences millions of people love using every day. We exist to raise the bar. Our approach is to be the best at a few things versus average at a dozen.

Marcelo

Partner, Technology

How do you collaborate with other teams in the company?

We’re all encouraged to contribute and collectively push boundaries. The best ideas can come from anywhere. All disciplines —designers, engineers, strategists, PMs— sit together in project teams. Our flat structure ensures there's not a rift between senior and junior talent in the company. The result is a workplace that enables continuous learning.

Josh

Senior Developer

What are Work & Co Perks + Benefits

Work & Co Benefits Overview

People are the key to everything we do at Work & Co, so our aim is always to empower our team to bring their deep expertise to bear on problems our clients need to solve. Built In NYC has named Work & Co one of the Best Places to Work- an honor that takes into account employee environment, benefits, perks, and compensation.

We offer a robust benefits package that includes 20 paid vacation days, 100% health, dental, and vision coverage, 401k, and 18 Weeks of paid parental leave. We also have fun perks such as Summer Fridays, company outings & happy hours, and daily catered lunches in our offices.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Summer hours
Flexible work schedule
Work & Co provides employees with a flexible work schedule that includes Summer hours, Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Check out Charley, a chatbot we launched this year with Project Row to help abortion seekers in every state understand their options!
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Work & Co provides Backup child care assistance, Subsidized child care.
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Work & Co sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Work & Co employees receive between 20 and 25 days per year of paid time off based on years of service.
Paid volunteer time
Paid holidays
Paid sick days
Work & Co employees receive unlimited sick days.
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Work & Co hosts company outings Quarterly.
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Happy hours are hosted quarterly.
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Work & Co offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Lunch and learns
Work & Co hosts lunch and learn meetings once per quarter.
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Virtual coaching services

Additional Perks + Benefits

Many of Work & Co's perks lies in the stress we strive to remove for employees - with zero timesheets or expense reports. We value in-person collaboration and our offices are available to team members- but we don’t mandate how often you go in.

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