Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.

Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company - not just insurers.

We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.

Unum is changing, and we're excited about what's next. Join us.

General Summary:
Individuals in the Senior Infrastructure Engineer position are responsible for designing system and infrastructure architectures spanning the whole range of hardware and software technologies in their designated field, using approved system engineering practices. They will develop and maintain the high-level design plan for the overall logical and technical IT architecture. They will provide technical leadership and consulting across the organization, from strategic decision making to project level planning. They will gain organizational commitment for all high-level Infrastructure plans and initiate and participate in projects to evaluate technologies and methods for implementing these plans. This role may mentor Associate IE, IE I and/or IE II employees.

They will work closely with decision makers throughout the organization to identify, recommend, develop, implement, and support cost-effective information processing and communication technologies. They will benchmark, analyze, report on, and make recommendations for the improvement of the relevant IT Infrastructure and IT systems. They will apply proven analytical and problem-solving skills to help validate, verify, communicate, and resolve complex systems/software/networking/infrastructure applications and infrastructure issues.

They are responsible for planning, designing and analyzing the organization's operating system(s), storage management, agents/instrumentation, systems management, security, network, web administration, database management, automation, and application technical stacks. Additionally, this position may require working knowledge of multiple computing/networking platforms (including physical, virtual, and cloud,) while ensuring high levels of data quality and availability. They are also responsible for capacity planning, backup and restore process design, performance analysis, and developing data disaster recovery plans.

Principal Duties and Responsibilities

• Designs, builds and deploys solutions across the relevant infrastructure technologies
• Designs automation of infrastructure as a service and capabilities including virtual networks, virtual machines, cloud services, web sites, data services, IOT, etc.
• Leads technical deployments that involve multiple IT teams and stakeholders.
• Provides technical direction to meet the internal needs.
• Develops and enhances the orchestration and automation of cloud enablement tools.
• Designs a highly scalable and redundant physical or virtual infrastructure to support the company's future growth.
• Provides innovative suggestions for complex implementation solutions.
• Creates documentation and implementation plans to allow support teams to build and manage the relevant environment.
• Stays abreast of current technologies and makes recommendations based on knowledge and research.
• Maintains in-depth knowledge of company's strategic business plans.
• Collaborates with end users and senior management to define business requirements for complex systems development and gain buy-in for all on premise/cloud infrastructure plans.
• Provides architectural consulting expertise, direction, and assistance to IT and business partners.
• Documents and develops in-depth knowledge of company's existing IT architecture/on premise/cloud infrastructure and technology portfolio.
• Develops and manages an infrastructure capacity plan.
• Develops, documents, communicates, and enforces a technology standards policy.
• Conducts research on emerging technologies in support of infrastructure development efforts and recommends technologies that will increase cost effectiveness and infrastructure flexibility.
• Develops, documents, recommends, and communicates plans for investing in IT infrastructure, including analysis of cost reduction opportunities.

Job Specifications

• Bachelors degree in computer science, information systems, engineering, or the equivalent unique education, specialized experience, skills, knowledge or training
• Has 6+ years of related work experience
• Job and/or industry related professional certifications are preferred
• Has extensive experience with developing strategic plans
• Hands-on experience with business requirements gathering/analysis
• Has proven experience in systems design and development
• Strong understanding of information processing principles and practices
• Has advanced technical knowledge of current systems and cloud infrastructure software, protocols, and standards
• Has advanced technical knowledge of current public Cloud infrastructures (Azure, AWS, GCP.)
• Excellent ability to prioritize and divide time between multiple projects
• Hands-on experience with scripting languages and development tools
• Demonstrates proven project planning and management experience
• Has good knowledge of applicable data privacy practices and laws
• Has exceptional analytical, conceptual, and problem-solving abilities
• Possesses exceptional understanding of the organization's goals and objectives
• Has superior written and oral communication skills
• Excellent technical architecture and technical support documentation skills
• Has strong interpersonal and consultative skills
• Excellent ability to conduct research into emerging technologies and trends, standards, and products as required
• Excellent ability to present ideas in user-friendly language
• Excellent ability to effectively prioritize and execute tasks in a high-pressure environment
• Excellent ability to provide effective mentorship, training and technical leadership to others across the organization
• Has experience working in a team-oriented, collaborative environment
• Highly self-motivated and directed, with keen attention to detail

Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best - both inside and outside the office.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

Company:
Unum