Senior Network Engineer (Remote) at Epsilon

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Company Description
Job Description
Qualifications & Responsibilities
  • Lead level role that involves understanding client and enterprise technical requirements, and designing and deploying optimal networking and connectivity solutions that enable clients and the enterprise to achieve their operational and business goals.
  • Required to prepare recommendations and supporting details for formal project proposals for network connectivity and configurations.
  • Day-to-day interaction with telecom providers, equipment suppliers and 3rd party network vendors, to engage their technical resources to perform tasks.
  • Role requires on-call support as well as scheduling and attendance for maintenance windows.
  • Resource can expect to routinely be called upon to analyze and interpret traffic and utilization of services on network connections.
  • Participation in disaster recovery exercises, pre-production certification testing and troubleshooting events is expected.
  • Coordinate internal operations to meet and exceed data communications project expectations (including but not limited to engineering/development, certifications testing, Network and IT Operations, capacity planning and production readiness.
  • Accountable for resolving all project level, cross-functional, partnership issues and escalations.
  • Manage client expectations for data communications connectivity and related services to Epsilon products and applications, throughout project(s) lifecycle. Client expectations include functionality, cost, delivery schedule, support readiness and relationships (usually working directly with senior level technical resources, project managers and business decision makers).

JOB REQUIREMENTS, ESSENTIAL POSITION FUNCTIONS
  • High organizational skills
  • Ability to handle multi-tasks and meet deadlines
  • Ability to work efficiently and productively with minimal direction or guidance
  • Capable of exercising extreme discretion and independent judgment
  • Ability to handle extremely confidential information in a professional manner
  • Ability to communicate, both verbally and written, with a high level of confidence
  • Travel < 20% of the year
  • MS Office skills with focus on Visio, Word and Excel

EDUCATION and/or EXPERIENCE
  • College degree or comparable certification in IT, telecommunications, computer science, or related field required.
  • Minimum seven years of experience required in design, planning, coordination, and implementation of technology projects.
  • Must be experienced in the troubleshooting of complex multi-vendor geographically separated networks.
  • Experience in administrating authentication controls (TACACS+ and ISE) in the enterprise.
  • Experience with implementing and maintaining encryption techniques and standards, primarily on site-to-site VPN and F5 LTM configurations.
  • Expert knowledge in the deployment and maintenance of service provider network routing architectures using protocols such as OSPF, BGP, and EIGRP.
  • Expert knowledge in implementing and supporting switched networks and fabrics, including (VXLAN, HSRP, VLAN Trunking, VLANs, port security and monitoring) in a multi-vendor environment.
  • Understanding of logical network design including: DMZs, WANs, and client connectivity solutions.
  • Requires an in-depth knowledge of TCP/IP and communication protocols in LAN / MAN / WAN environments.
  • Requires expertise with Wireshark analysis and application troubleshooting at the packet level
  • Requires experience with Python, Ansible, and other scripting technologies used for network administration.
  • Must be thoroughly proficient in the following protocols/technologies:
    • IP Routing (Redistribution, Summarization, Route filtering, and Policy Routing),IPSec Site-to-Site VPN technologies,Ethernet Switching: (IOS and NXOS switch configurations, VLANs/Trunking, Spanning Tree, HSRP/VRRP, VXLAN), IOS features: (PAT, NAT, SNMP, NetFlow, QoS), Security server protocols (SCP, SFTP, HTTPS, etc.), Traffic filtering, Access lists, TACACS+, IOS-XE VPN, ASA firewalls, PaloAlto Networks firewalls, IDS/IPS, SNMP Monitoring, Cisco Routers (ASR, 2900,3900, ...), Catalyst 9500, Nexus, and other model switches, F5 load balancers/GTM, Infoblox DNS, Juniper switches and routers, Tufin/Algosec firewall management tools, NetBrain

ADDITIONAL SKILLS/CERTIFICATIONS/LICENSES REQUIRED
  • This role requires strong communication skills.
  • This role requires strong project management skills.
  • This role also requires operational processes and technical foundations.
  • The following certifications are a plus: CCNA, CCNP, CCIE, ITIL Service Management, PNCSE, PNCSA
  • This role requires hands-on experience with cloud technologies (AWS, Azure, Google)

Qualifications
Additional Information
When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:
  • Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
  • DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
  • CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility
  • Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog

Great People Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance.
Applicants with criminal histories are welcome to apply.
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Technology we use

  • Engineering
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An Insider's view of Epsilon

What's something quirky about your company?

We have a company band, made up of anywhere from 30 to 40 employees at a given time. The band has a large following and performs at charity events around Chicago. They also perform a full set at Epsilon’s holiday party each year at the House of Blues. My jaw hit the floor when I saw my peers up on stage rocking out.

Paul

Senior Automation & Infrastructure Engineer

How do you collaborate with other teams in the company?

We collaborate through storytelling. It’s not ‘how’ we build it, but rather ‘why’ we build it. We need to tell stakeholders a story about a consumer pain point, solving it in a differentiated manner and the larger vision. Then, collaboration occurs as we incorporate feedback and have a motivated team building towards a shared vision.

Matt

VP, Product Management:

How would you describe the company’s work-life balance?

Epsilon has a very good work-life balance, including flexible time off. As a young adult, traveling around the world is one my top priorities and working with a company that aligns with that is a huge plus. I have had the flexibility to visit 7 countries. That flexibility is one of many things that has kept me at Epsilon for over 7 years.

Alba

Manager, Engineering

What are Epsilon Perks + Benefits

Epsilon Benefits Overview

At Epsilon, we offer benefits and perks that enable our associates to thrive and foster a culture of innovation.

Culture
Volunteer in local community
Epsilon participates in local community activities such as the Greater Chicago Food Depository, Off the Street Club, Chicago Cares Serve-A-Thon, Habitat for Humanity and Ronald McDonald House.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Epsilon has a Social Committee that organizes social, charitable and sports activities.
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Epsilon team fitness initiatives include intramural softball, volleyball and soccer.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Epsilon provides back-up care benefits.
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Epsilon hosts an annual summer boat party on Lake Michigan and a holiday party at the House of Blues, where our employee-run band performs the live entertainment all night.
Game Room
Happy Hours
Happy hours are hosted at team's discretion.
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Epsilon offers employees professional development opportunities like on-site training courses and the ability to attend job-related conferences and seminars.
Tuition Reimbursement
Lunch and learns
Epsilon hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program and career mentoring.
Time allotted for learning
Epsilon encourages employees to complete 48 hours of professional development training per year.
Online course subscriptions available

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