Job Description
As a Sr Software Engineering Manager at JPMorgan Chase, you will serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
In this role, you will create next generation of API Platform for Chase and you will lead and grow various aspects of API Platform and provide leadership to advance our API product strategy so that our partner developers, internal developers, and business decision-makers can innovate and ship products for our customers faster.
Job responsibilities:

• Provides guidance to immediate team of software engineers on daily tasks and activities
• Anticipates dependencies with other teams to deliver products and applications in line with business requirements
• Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and business requirements
• Create scalable and resilient API platform, services, and tooling to support all stages of API lifecycle.
• Advocate for operational excellence and engineering best practices (such as automated testing, establishing SLAs, programming for resiliency and scalability)
• Contribute to the development of technical methods in specialized fields in line with the latest product development methodologies.
• Create durable, reusable API solutions that are leveraged across teams and functions.

Required qualifications, capabilities, and skills:

• Experience leading teams of technologists
• Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
• Experience with hiring, developing, and recognizing talent
• In-depth knowledge of the services industry and their IT systems
• Practical cloud native experience
• Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines

Preferred qualifications, capabilities, and skills:

• Experience with products related to APIs, SDKs, first party and third-party Developer Platforms and IAM (Identity and Access Management).
• Experience in API Management platforms, API Gateways, API Catalog and a deep understanding of API technologies - REST, GraphQL, gRPC, in-depth knowledge of HTTP, HTTP Proxies, API Proxy, web servers e.g., Envoy, NGINX, HAProxy.
• Experience in integration technologies (e.g., Kafka), data pipelines and data engineering.
• Strong understanding of Site Reliability Engineering.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.