Discover company image
Discover
We power a network that helps people achieve a brighter financial future.
Remote
Hybrid
View Profile
Jobs//Developer + Engineer//

Senior Manager, Chapter Engineering, Mainframe Technologies

Sorry, this job was removed at 11:23 p.m. (CST) on Friday, January 28, 2022
View 28498 Jobs
Find out who's hiring in Other US Location.
See all Developer + Engineer jobs in Other US Location
View 28498 Jobs
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description 

Responsible for the technical development of engineering staff within a technical domain. A hands-on Servant Leader and technical Subject Matter Expert, accountable for effectively skilling, tooling and allocating engineering Chapter members to best support the needs of Product and Value Stream Engineering teams, along with a disciplined approach to professional development of Chapter members. Coaches the team to continuously improve their process and practices, enforce appropriate quality and user experiences, drive out waste and toil, and to foster a culture of continuous innovation and learning. Effectively collaborates and negotiates with Product teams internal and external to IS. Span of control is approx. 18-22 Chapter members.

Responsibilities

  • Mainframe Chapter Manager responsible directly for Discover Mainframe Engineering resources and indirectly for our 3rd Party Vendor System Mainframe Support resources.
  • Work closely with 3rd Party Vendor as it relates to the Contract between Discover and them. This includes Overall Governance of Vendor, Scorecards, and SLA Reporting.
  • Works closely with the Discover Mainframe Product Owner as it relates to providing resources to work on Projects, Upgrades, Security Audits, and Support.
  • Defines how technical work should be done, selecting appropriate tools, defining technology, quality, experience and implementation standards and practices within own technical domain. Develops own technical skills to attain Subject Matter Expertise in at least one technical implementation within own technical domain. Ensures consistency of technical execution and knowledge, sharing common practices and challenges within the Chapter. Engineer solutions for special projects as needed.
  • Develops own Chapter into a highly technical competent, consistent, thoughtful and customer-centric team of technology experts. Works with Product Owners and Value Stream Engineering leaders to efficiently and effectively allocate chapter resources to meet Product needs. Fosters a culture of excellence and continuous learning within the Chapter. Establishes and tracks to appropriate OKRs to ensure outcomes are met.
  • Instills a sense of purpose, curiosity and continuous learning with each and every Chapter member, motivating all to achieve their best. Owns the career and performance management process for the chapter, ensuring the collective’s technical competency continues to consistently evolve to effectively support Product Owner and Value Stream needs. Attracts, onboards and develops/restrains talent to achieve the strongest Chapter possible.
  • Utilizes PO and VS feedback and performance/satisfaction metrics to identify areas of continuous improvement within team. Engages with internal and external communities of practice to share experience, contribute knowledge, learn and advocate for the Discover Technology brand. Promotes team innovation and collaboration of ideas across teams.

Minimum Qualifications

At a minimum, here’s what we need from you:

  • Bachelor’s Degree in Information Technology or related
  • 4+ years Engineering People Management

Preferred Qualifications

If we had our say, we’d also look for:

  • 5+ years Mainframe Infrastructure Background
  • Software knowledge:
    • Zos Operating System
    • CICS
    • MQ
    • DB2
    • Zos Connect
    • TLS and Certificate Security #LI-BG1 #Remote #BI-Remote

What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.

See More
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
By clicking Apply Now you agree to share your profile information with the hiring company.
Photo of Deepak Sevak.
Deepak Sevak
VP of Payments Infrastructure Products and Program Management
BALANCE IS KEY
A supportive environment for pushing the envelope
Deepak Sevak’s team thrives in an adaptive, innovative culture. Recently, they launched a program for the digital modernization of Discover’s network authorization platform, with the goal of building a decoupled cloud-based architecture — ensuring new, more efficient payment capabilities make it to market faster. Despite the constant race of technology, his team doesn’t sacrifice their sanity. “We foster a culture that drives a balance of spending time with loved ones and leveraging that happiness back into work. That drives the energy of an adaptive, innovative fintech culture,” he said.
Deepak Sevak’s team thrives in an adaptive, innovative culture. Recently, they launched a program for the digital modernization of Discover’s network authorization platform, with the goal of building a decoupled cloud-based architecture — ensuring new, more efficient payment capabilities make it to market faster. Despite the constant race of technology, his team doesn’t sacrifice their sanity. “We foster a culture that drives a balance of spending time with loved ones and leveraging that happiness back into work. That drives the energy of an adaptive, innovative fintech culture,” he said.
Our teams continue to think about how to design and architect differently, driving improvement for our customers.
Photo of Melissa Douros.
Melissa Douros
VP Digital Design and User Experience
TACKLING NEW CHALLENGES
There’s never a dull moment
Melissa Douros’ design team stays booked and busy. After recently completing a brand overhaul, they are creating a unified digital design language across the organization. As part of these efforts, they launched a new mobile app and got to see its impact firsthand. “It’s rare to see reactions to our visuals, but we did extensive user research and roadshows. There is a smile on people’s faces, a connection being made — that is what we are striving for every day.” Up next, the team will be “eliminating cold handoffs” to ensure every customer interaction is a warm experience.
Melissa Douros’ design team stays booked and busy. After recently completing a brand overhaul, they are creating a unified digital design language across the organization. As part of these efforts, they launched a new mobile app and got to see its impact firsthand. “It’s rare to see reactions to our visuals, but we did extensive user research and roadshows. There is a smile on people’s faces, a connection being made — that is what we are striving for every day.” Up next, the team will be “eliminating cold handoffs” to ensure every customer interaction is a warm experience.
This team pushes themselves and each other to try new things as we work to deliver the best for our customers.
Photo of Deepak Sevak.
Photo of Deepak Sevak.
Photo of Melissa Douros.
Photo of Melissa Douros.

What are Discover Perks + Benefits

Discover Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers. Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at mydiscoverbenefits.com

Culture
Volunteer in local community
Discover’s business is built on helping people, and we invest in the community (Blessing Backpacks, Boys & Girls Clubs, Big Brothers/Sisters) to demonstrate our commitment to a brighter future.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
Summer hours
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
Disability insurance
Employees receive Short-Term Disability Insurance at no cost.
Dental insurance
Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
Vision insurance
Discover offers two vision plan options — Standard and Premier through VSP.
Health insurance
Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
Life insurance
As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
Pet insurance
Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
Wellness programs
Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
401(K) matching
Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
Employee stock purchase plan
The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
Company-sponsored outings
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Personal development training

Additional Perks + Benefits

The benefit starts from the first day of employment so all eligible U.S.-based employees can start participating as soon as they want regardless of how long they have been with the company.

We leverage intentional investments to strategically develop and retain our talent. Our approach is human-centered and focused on delivering meaningful and measurable experiences to build the capability of our talent and position them to deliver on our strategic priorities. Our experiences are equitable, inclusive, and aligned to our values, Discover Behaviors, and how we work.

As employees continue their journey with us, they have access to build professional and leadership skills. They are supported when transitioning to new levels of leadership. High potential employees are rewarded with development experiences that assure a diverse leadership pipeline of strong talent is created.

We understand how important it is to thank and acknowledge our employees for being a vital part of our company. Awards and recognition programs are one way we show our appreciation for their contributions.

To foster a culture that prioritizes the needs of our employees and promotes flexibility, balance, and good health, we strive to:

• Create an inclusive environment where well-being is visibly prioritized.
• Continually encourage leaders to invest in their employees’ well-being.
• Provide resources, education and training on well-being that is easily accessible.

We offer a range of benefits and resources to employees under our three pillars of employee well-being: Health, Wealth, and Balance.

View full list of perks + benefits
Photo Gallery

More Jobs at Discover

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about DiscoverFind similar jobs like this