Are you looking to join one of the fastest-growing software companies? ThoughtSpot’s Search & AI-Driven analytics platform revolutionizes how the world uses data by making analytics 1000x faster and easier for non-technical business people. ThoughtSpot was recently named a Leader in Gartner's 2020 Magic Quadrant for Analytics. ThoughtSpot is the first new Leader in the past six years and is the fastest analytics company ever to become a Leader.

Job Description:

ThoughtSpot has an immediate opening for an IT Application Engineer to join our Global  IT team located in the Sunnyvale office. Reporting to the IT Manager, the IT Application Engineer will be contributing to ThoughtSpot’s success by building and collaboratively identifying, designing, developing, and deploying Workforce Collaboration & Workflow Automation apps (OKTA, Confluence, Jira, ServiceNow, JamF, AirWatch) that fulfill strategic initiatives and operational improvements.  Responsible for the enterprise-wide Applications and Systems services.  Relies on extensive experience and judgment to plan and accomplish goals.

Responsibilities:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily to include but not limited to:

• Serve as the internal SME on implementation, management, and support of IT applications across the entire IT App suite of tools (OKTA, JamF, Airwatch, Jira, ServiceNow, etc.)
• Implement and maintain the Enterprise-wide Identity Access Management (IAM) and Privileged Access Management (PAM) solutions and program.
• Establish IT App policies, procedures, and standards in implementing and leveraging processes within the IT suite of Apps.
• Develop metrics, dashboards, and advanced filters
• Be an SME for a number of existing and new SaaS services and integrations, all while ensuring the highest standards of system security.
• Strong understanding of business processes and experience leveraging Atlassian Suite to maximize and improve those processes.
• Hands-on Identity and Access design and implementation
• Experience with Identity & Access Management workflows and platforms (OKTA, Auth0, etc.)
• Experience with solution design, implementation, and delivery of secure & scalable services
• Experience with system security models and enforcement; CASB
• Monitor alerts from various monitoring systems, including Solarwinds, Nagios, Splunk and etc.

Qualifications:

• Strong understanding of SAML 2.0, 0Auth, SSO, PKI, Active Directory, and LDAP
• General understanding of network design (e.g., endpoints, firewalls, switching/routing, DNS, network protocols) and cloud and on-prem operations.
• Advanced knowledge of Directory Services (on-prem, cloud, federation) and administration.
• General understanding of virtualization technologies and concepts. VMware and Microsoft Hyper-v experience a plus.
• Experience with Linux and Apple Mac OS integration with a Windows Domain.
• Process automation and scripting languages, such as PowerShell, VBScript WSH, etc.
• Cloud experience using AWS, GCP, and Azure is a plus

Ability to:

• Adapt to rapid changes to support and use future technology
• Communicate effectively in both oral and written form with employees, customers, and management.
• Work closely in a collaborative team environment across geographic locations.
• Multitask and prioritize workload and determine priorities.
• Learn and utilize new computerized systems and automated software applications. 
• Identify critical issues and recommend solutions to address concerns.
• Exercise a reasonable degree of independent judgment under minimum supervision.
• Maintain professionalism under stressful situations handling multiple priorities and meeting deadlines.
• Provide excellent customer service.

About ThoughtSpot: 

ThoughtSpot is on a mission to make the world more fact-driven.  ThoughtSpot is the Modern Analytics Cloud company, revolutionizing how the world uses data. Our platform makes it 1000x times easier for anyone to analyze data, find insights, and take actions through the power of search and AI.  With experienced leadership like CEO Sudheesh Nair, who took Nutanix public in the largest tech IPO of 2016, and backed by more than $550M in funding, we’re well on our way to transforming what’s possible in the world of data. Come join us! 

To all recruitment agencies: ThoughtSpot does not accept agency resumes. Please do not forward resumes to our jobs alias, ThoughtSpot employees, or any other organization location. ThoughtSpot nor its employees are not responsible for any fees related to unsolicited resumes.

NOTE- We would like candidates in the region, but we are still working at home and this position has no current plans on returning to the office. For more information please visit thoughtspot.com

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