We're Checkout.com

Checkout.com is one of the most exciting and valuable fintechs in the world, with our Series D taking our valuation to $40 billion. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Patreon, Dashlane, Udacity, Binance, Wise, Sony Electronics, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re number 9 on the Forbes Cloud 100 list and on Glassdoor’s list of Top 10 fintechs to work for. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. So, join us to build tomorrow, today.

We're proud to be certified as a Great Place to Work in the USA, with 89% of colleagues agreeing that this is a great place to work. That's 30% above average.

About the role

Do you find yourself asking ‘What is the future of IT?’ or ‘I wonder if there is an API for that?’

Checkout.com is actively looking for an enthusiastic Senior Engineer to join its IT Operations team. Responsible for providing and maintaining end-user IT services to the company, you will find yourself working in a truly fast-paced environment and involved with a myriad of market-leading technologies.

Working with a global team, you will contribute to the support, continued success, and improvement of our SaaS and cloud-based environment. You will be seen locally as the expert in the technologies offered, with the ability to deliver creative solutions that help streamline team processes and ultimately allow users to get the most out of their tech!

Based in our newly acquired offices in New York, you will also be helping maintain the technology in the building and providing support to the users in the region. You will be the ‘face of IT Ops’, holding IT induction sessions and ensuring users have everything they need!

The ideal candidate is self‐motivated and directed with a positive hands-on and can-do-attitude, willing to work in an uncompromising, high pace, low-politics environment.

What you'll be doing

• Be a point of escalation for more complex hardware and software issues
• Support and administer a wide range of market-leading SaaS apps, such as Jamf, Atlassian, Google Workspace, and Okta
• Partner with our People Experience team, to maintain the office technology including Zoom Rooms, WiFi, and digital signage
• Manage the local inventory ensuring all items are well recorded
• Contribute to wider technology projects and lead deployment efforts locally
• Maintain and develop best-in-class security practices across our web infrastructure, SaaS platforms, email, and end-user computing. Extensive knowledge of GDPR, CCPA, and PCI standards
• Create and maintain technical documentation and standards for administration and end-users
• Partner with People Ops to handle onboarding, offboarding, employee changes, and new hire training
• Element of shift support and travel to branch sites where necessary

About You

• Preferred previous experience as a Senior IT Technician/Engineer or SaaS Ops Engineer, preferably in a technology company
• Good knowledge of SaaS and cloud technologies
• Super Admin experience with Okta and Gsuite is essential
• Scripting, automation, and API knowledge
• Good knowledge of Servers, Networks, and Databases preferred
• Self motivated and able to work autonomously
• Creative problem-solving skills, with a good attitude and willingness to learn
• Excellent written and verbal communication skills.

What we stand for

At Checkout.com, everything starts with our values, including the experience we offer our people.

#Aspire

We supercharge your professional growth with career development programs and leadership training. You can learn your way, with tailored pathways and online platforms. And be inspired at relevant conferences.

#Excel

We don't stop at 'good' here. We strive for excellence amongst our teams every day and recognize colleagues who take it to the next level through our quarterly peer-nominated Hero awards.

#Unite

We're proud of our global connections and inclusive environment. So we champion this through our colleague-led community groups and celebrate many cultural events together.

Want to see us in action?

Take a peek inside here.

More about Checkout.com

Our technology makes payments seamless. We provide the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, world-class fraud filters and reporting, through one API. And we can accept all major international credit and debit cards, as well as popular alternative and local payment methods. Checkout.com launched in 2012, and we now have a team of 1800 people across 19 international offices. To date, we’ve raised a total of $1.8 billion, with our Series D valuing us at $40 billion.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us. 

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.