Description

Do you consider yourself a highly technical IT professional? Are you currently implementing and supporting enterprise-wide solutions? Are you looking to gain an influence in a growing software company? If so, then Zywave's Infrastructure Engineer position might be a really great fit for you. In this role, you'll assist in executing complex IT solutions while researching and improving existing processes.

Why Should you Apply?

Zywave is growing quickly and this position offers a ton of growth potential. As Zywave makes adaptations to accommodate for our growth, you'll be able to influence and implement the strategies the provide the foundation for our products. You'll get to work with cutting edge technology and your ideas will be heard! In this role you will:

• Design, install, configure, and maintain an enterprise-class IT systems focusing on infrastructure & supporting both corporate users and Zywave clients.
• Plan, design, analyze, maintain and provide technical support for entire enterprise in a hosted, cloud and local environment.
• Function as technical liaison to product development teams.
• Conduct research and evaluation of IT systems and make recommendations for improvement and innovation.
• Design the deployment and management of end user compute resources.
• Primary focus is on Windows management & Infrastructure platforms.

Essential Functions:

• Design, implement and support a wide range of Microsoft systems including Hyper-V, Active Directory and Microsoft System Center products.
• Design, implement and support a wide range of Microsoft cloud technologies including Azure and Microsoft365 technologies
• Design & support enterprise grade storage solutions with PURE & Quantum arrays
• Write and modify scripts to manage and maintain Zywave systems using PowerShell.
• Assist in managing enterprise GPO and OS management.
• Configure and troubleshoot telephony and conferencing systems based on Microsoft Teams.
• Improve business processes in coordination with Zywave stakeholders and development product families. Innovate IT processes while continually adopting new technology for a fast-paced SaaS company.
• Analyze, diagnose and troubleshoot problems in proprietary Zywave systems. Coordinate maintenance with the appropriate support provider or vendor.
• Design and upgrade solutions based on enterprise concepts including resiliency, security and manageability.
• Continually learn new and existing systems.
• Document server and network problems and resolutions for future reference.
• Provide off-hours support, as needed, to support product updates, equipment upgrades, and address technical issues.

What you should bring:

• Bachelor's Degree in Information Technology or Computer Science plus at least 2 years of systems design/implementation experience or equivalent combination of education and technical experience.
• Experience in enterprise imaging & patching software, Microsoft SCCM or similar.
• In-depth understanding of Microsoft servers and management tools and virtualization technologies.
• Proven ability to understand and design how different system layers (application, web server, network) work together and will interact.
• In-depth knowledge of Microsoft operating systems.
• In-depth knowledge of enterprise hosting platforms such as UCS
• In-depth knowledge of enterprise grade storage
• Knowledge in Kubernetes is a plus
• Ability to work in a team environment.
• Ability to multitask and remain productive in an exciting service-driven and results-oriented environment.
• Demonstrated organizational, analytical and problem-solving skills.

Why work at Zywave?

Zywave is a cutting-edge SaaS company that has led the digital revolution of the insurance industry over the last 25 years. We continue to make waves by launching new product functionality and integrations to deliver a world-class customer experience. Since 2020, Zywave has acquired seven insurtech companies representing over 1,100 employees globally. With our remote-first environment and core values that encourage employees to grow, belong and transform professionally there are endless opportunities to build new skills and relationships. Why wait to hop aboard the rocket ship? Get onboard now!

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