You Lead the Way. We've Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

The Mainframe & Data Center Infrastructure organization engineers, operates, and supports highly available and scalable infrastructures at the firm level, which includes mainframe and middleware systems, database operations, data centers and security services.

The Senior Infrastructure Engineer I will lead the engineering and design of critical American Express mainframe applications and infrastructure in conjunction with troubleshooting, tuning and debugging of applications and databases applying the mainframe platform and will report directly to the Engineering Director for Mainframe Product Engineering.

Responsibilities

• Engineering large/complex projects with a variety of components and integration points with a specialty in Db2 and MQ on z/OS
• Interact with business and vendor partners to better understand their objectives, technical landscape and/or how to identify and solve complex problems/issues
• Interact with Infrastructure and Application Engineers and Architects to exploit modern mainframe technologies such as, zOSMF, ZOWE, Java, Encryption, Sysplex, Hybrid Cloud, High Availability, Active/Active and mainframe networking
• Work with Engineers to define solution requirements, perform coding and/or hands-on technical implementation
• Conduct infrastructure performance and security assessments
• Provide internal analysis and support to ensure proper customer concern during outages or periods of degraded system performance
• Participate in brainstorming and discovery exercises to resolve new technologies based on research, proof of concept efforts and independent investigation
• Ensure engineering is consistent with firm engineering standards, guidelines and principles
• Actively participate in team architecture and engineering discussions and forums as a prominent contributor
• Employs technical expertise to help team members overcome technical problems during production outages and solution delivery
• Ensures compliance with technical, architectural, regulatory, and strategic standards, policies, and procedures
• Actively modernizes platforms and applications using current agile practices (dev/ops)

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex

• 8+years engineering experience in a complex mainframe environment in the Financial Services industry
• Experience with design and implementation of mainframe and distributed applications
• Experience with mainframe infrastructure, z-platform, Linux on Z and z/OS technologies hardware and operating systems, application development and control of mainframe architecture, middleware and tooling
• Advance knowledge and experience with modern mainframe technologies such as Java, Encryption, Sysplex, zOSMF, ZOWE, Hybrid Cloud, High Availability, Active/Active and Mainframe Networking
• Advance knowledge and experience with Db2 and MQ IMS (Information Management System), specially in the capacity of a systems programmer Linux on Z.
• Experience with in depth problem solving, analytical analysis, reporting and presentation to senior leaders and key partners
• Strong industry knowledge of latest technologies and its relevance to the American Express environment
• Deep subject matter domain expertise and knowledge of application processes and business flows
• Ability to manage, influence and drive vendor direction to deliver innovated solutions that are beneficial to American Express
• Demonstrated exemplary personal integrity and ability to build trust and collaborate across an organization
• A superior ability to motivate and inspire team members to deliver on commitments
• Excellent verbal and written communication skills with the ability to adapt a message to the appropriate audience
• Strong strategic thinking and decision making skills
• Bachelor's Degree in Computer Science, Computer Science Engineering, or related field

Why American Express

Talk to our people and you'll find out what we're really all about. Open, creative, risk-taking, collaborative, and innovative are just some of the expressions you'll hear. It's our culture that makes American Express an outstanding place to work, and a huge part of why we regularly win the best workplace awards all over the world. If you're ready to tackle a challenge and make an impact, American Express is a phenomenal place to launch or grow your career.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.