You Lead the Way. We've Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
The Digital Workplace organization exists to simplify work and raise productivity by empowering colleagues with the best digital tools and service experiences. Now, more than ever, we need workplace technology that is optimized for colleagues who work anywhere as well as making mobile a first-class experience, core to the way we work. If you're excited about the idea of helping colleagues to do their best work every day, this is the role for you!

Our Senior Infrastructure Engineers have both deep technical and strategic business knowledge, but they're of one mind about using transformational technology to drive better business outcomes. You will focus initially on the transformational MobileNext initiative, before branching out into other areas of the Digital Workplace portfolio.

There's no way around it, it takes a consultative approach and IT experience to drive business success. If you have both, here's some of what you'll be doing:

• Acts as technical SME in the areas of mobile platforms, servers, and devices - Microsoft InTune, MobileIron, iOS, Android, other MDMs
• Perform hands-on architecture design, participating in design and code reviews
• Provides technical expertise to maintain environments and troubleshoot issues
• Solution cross-platform integrations between Digital Workplace and other enterprise platforms to optimize capabilities and streamline the colleague experience
• Ensure the engineered environment and roadmap meet todays and tomorrow's business requirements
• Perform technical aspects of software development/architecture for assigned applications including design, developing prototypes, and coding assignments
• Advance the architecture discipline within the Digital Workplace team. Contribute to a shared blueprint for Digital Workplace that is in front of industry and enterprise standards and best practices Coach and mentor engineering resources on solution architecture
• Become THE expert in Digital Workplace technology and the art of the possible. We know you're not there yet, but we'll give you the space and resources to learn.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.
• You don't have to have prior experience working with colleague-facing technology to be successful in this role, but a passion for colleague experience is critical!
• Experience with architecting, engineering, and implementing enterprise mobile infrastructure solutions - Microsoft InTune, MobileIron and other MDMs
• Hands-on expertise with application design, software development, and automated testing
• Experience in prevailing industry architecture and engineering methodologies - ITIL preferred
• Experience with network and server fundamentals
• Bachelor's Degree in computer science, engineering, information systems or related field required; advanced degree preferred
• 5+ years of hands-on architecture, programming, or equivalent infrastructure engineering experience
• Advanced hands-on experience with application solution architecture design
• End-to-end software development of complex distributed (multi-tiered) systems
• Extensive experience using a systems analysis and design methodology
• Experience in architecting and engineering global platform solutions
• Experience with network, information security and server fundamentals

At the core of Senior Engineer

Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:
• Agile Practices
• Porting/Software Configuration
• Programming/Software Development • Conformance Review
• Enterprise and Business Architecture Development
• Adaptive Communication
• Analytical Thinking

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.