Senior Full Stack Engineer, CRM

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ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use its 850+ integrations including Microsoft, Shopify, Square, Facebook, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in Marketing Automation, CRM, and E-Commerce Personalization on G2.com and is the Top Rated Email Marketing Software on TrustRadius. Pricing starts at just $9/month. Start a free trial at ActiveCampaign.com .
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don't just celebrate our differences, we believe our diversity is what empowers our innovation and success. If this matches your goals and interests, we hope you consider joining our team!
As one of the fastest-growing SaaS companies, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently, and join us in our mission to grow our customer base from 150,000 today to millions.
We are looking for a Senior full stack engineer with experience leading technical projects and delivering customer-facing features to improve our customers' workflow, success, and overall delight. To accomplish those goals, we'll need to solve interesting problems in scalability, performance, data modeling and re-architecting, along with delivering forward thinking front-end experiences. A passion for reliability, intelligent software patterns, and best practices is a must. Above all, a CRM engineer values kindness and resilience, wants to mentor and improve the team's practices across the board, and has the humility to always be learning and listening.
you have experience in scaling and performance tuning enterprise solutions, designing APIs, breaking microservices out of monoliths, building multi-threaded event-driven applications, delivering elegant customer-focused interactions, you could be a fit for our team. If you want to be on a diverse, inclusive team that is as focused on raising each other up as it is on creating wow, then we might be a fit for you.
What your day could consist of:

    • Design APIs to manage primary data models
    • Measure, optimize, and re-architect production systems as they reach their current limits
    • Evangelize best practices in software architecture, observability, and integration patterns
    • Partner with our platform engineering teams to ensure our teams have the right tools for deploying, operating, and monitoring their services
    • Build, test, and ship features confidently and with low friction through a modern GitLab continuous integration / continuous deployment pipeline
    • Mentor engineers in an environment of continuous learning
    • Participate in planning and stand-up meetings


What is needed:

    • Relentless focus on our customer's experience
    • Familiarity with with leveraging monitoring tools, such as New Relic and Datadog
    • Experience delivering highly-scalable, containerized services hosted in AWS
    • Mastery of enterprise integration patterns and asynchronous communication
    • Understanding of different types of data stores and appropriate use cases for each
    • Experience implementing CI/CD and managing infrastructure as code
    • Strong written and verbal communication skills for both technical and non-technical audiences
    • Passion for mentoring and educating other engineers through pairing and code reviews


ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here , but some of our most popular benefits include our comprehensive health and wellness benefits (including no premiums for employees on our HSA plan, tele-health and tele-mental health, and access to the Calm app for meditation), open paid time off, generous 401(k) matching with no vesting, a generous stipend to outfit your remote office, and a focus on career growth including access to personal and professional coaching. We take a proactive approach to diversity and inclusion and offer parental leave, career pathing, and support employees' ongoing learning and development through Udemy and access to life coaches via Modern Health. We also offer cool swag.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
Our core values:
Start with trust
Make the customer a hero
Cultivate inclusion & diversity
Iterate everything, always
Create WOW
Pursue growth with gratitude
Visit here to learn about perks and benefits at ActiveCampaign and see our values in action.

More Information on ActiveCampaign
ActiveCampaign operates in the eCommerce industry. The company is located in Chicago, IL. ActiveCampaign was founded in 2003. It has 850 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Open door policy, OKR operational model, Team based strategic planning and Pair programming. To see all 13 open jobs at ActiveCampaign, click here.
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