Senior Engineering Manager at American Express (Phoenix, AZ)

| Phoenix – Mesa – Scottsdale, AZ
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You Lead the Way. We've Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Software Engineering:
  • Hands-on engineer with expertise in developing complex, large scale enterprise applications
  • Responsible for technical aspects of software engineering for assigned applications including design, developing prototypes, and coding assignments
  • Partners with customers and other internal teams and technical product managers to deliver improvements to the platform
  • Establish and accepts responsibility for engineering practices across teams for example the code review, build and release process and the effectiveness of the retrospective
  • Empower teams to automate demand driven scalable application deployments in test or production environments
  • Apply specialized knowledge of industry standards or practices to assigned initiatives in order to identify complex and or broad problems and issues and formulate recommendations
  • Collaborates with leadership across teams to define solutions, technical implementation to drive software maturity and practices.

Leadership:
  • People Leader to individual scrum team, including B30 colleagues and contractors, dotted line leadership to B35 colleagues in scrum team(s)
  • Promote, empower, and practice servant-leadership
  • Drives the team's technical improvements and roadmap
  • Takes accountability for the technical maturity of the team
  • Mentor and guide team members to success; identify strengths and areas for growth in direct reports and guides them to grow in their careers while being more productive on the team
  • Nurture an environment of continuous engineering improvement through mentoring, feedback, and metrics
  • Working with Engineering Director to hire top talent for the team
  • Adaptable to changes in product requirements, organizational structures, and business conditions
  • Engaged with the open-source community, demonstrated public speaking, etc.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) and, for medically eligible* colleagues, a booster shot, in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

*Booster eligibility: The CDC has established guidelines for when adults are eligible to receive booster shots depending on when they completed their initial vaccine series (currently five months after the Pfizer-BioNTech and Moderna vaccines, and two months after the J&J Vaccine). If you have completed your primary vaccine series but have not yet reached your booster eligibility date, you will be able to come into the office; however, you will need to complete your booster within 30 days of becoming eligible to continue coming in and participating in company-sponsored in-person events.

Qualifications - External
  • Most successful candidates will currently be in a Senior Software Engineer role or equivalent
  • Bachelor's Degree in computer science, computer science engineering, or related experience required; advanced degree preferred
  • 8+ years of active engineering experience
  • 2+ years leadership experience in a complex technical environment and/or comparable experience
  • Successful design, creation and deployment of one or more enterprise-grade technology assets, including integration of cross-platform solutions in an Agile product environment
  • Experience with agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories
  • Ability to set priorities and multi-task in a fast-paced environment.
  • Hands on experience with automation testing and documentation (i.e. automated, functional, and performance)
  • Ability to learn and adapt in a rapidly changing environment.
  • Adaptable to changes in product requirements, organizational structures, and business conditions
  • Engaged with the open-source community, demonstrated public speaking, etc.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
More Information on American Express
American Express operates in the Fintech industry. The company is located in New York, NY and New York, NY. American Express was founded in 2022. It has 73317 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 207 open jobs at American Express, click here.
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