Senior Engineer - OS Deployment at American Express (Phoenix, AZ)

| Phoenix – Mesa – Scottsdale, AZ
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You Lead the Way. We've Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

We need your help building dynamic operating systems for our enterprise.

Key Responsibilities
  • Must know Windows as a service for OS Deployments via In-place upgrade, servicing, BareMetal imaging from Designing, testing, integrating, upgrading and support
  • Strong understanding of application testing and validation for Windows readiness
  • Contribute to the analysis of business, application, and technical infrastructure requirements
  • Secure and architect solutions for Microsoft® Windows 10 & 11
  • Participates in test planning and execution
  • Experience with the client OS, Unified Endpoint Management solution, and Identity and Access Management Solutions.
  • Ability to engineer Co-Management solutions with PC Lifecycle Management and Unified Endpoint Management Solutions
  • Architecture experience with Cloud Identity (Azure Active Directory, ADFS, and Contextual Access) for Windows
  • Strong leadership skills ability to create and deliver key initiatives to various audiences

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

In order to work in or visit any of our offices in the United States, we require colleagues to be fully vaccinated against COVID-19.

Knowledge/Skills
  • Degree or equivalent work experience
  • 10 years of experience administering large scale Windows environments
  • Document and troubleshoot advanced network topologies with user and application proxies, VIPS, and multiple firewalls
  • Advanced understanding of SMS/SCCM package deployment
  • SCCM OSD technology (Drivers, WIM, MDT)
  • Advanced troubleshooting (Application, Client, Task Sequence)
  • Knowledge of Active Directory Security Groups, OUs, DNS, and GPO management
  • Scripting (PowerShell, VB)
  • Familiarity with CIS Benchmarks for Windows operating systems
  • Knowledge of PKI


Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:
  • Agile Practices
  • Emerging Technologies
  • Programming Languages and Frameworks
  • Programming/Software Development
  • SDLC Methodologies and Practices
  • System/Platform Domain Knowledge
  • Strong written, verbal communications, presentation skills, leadership, problem solving and analytical skills
  • Practical experience in effective time management, including the ability to prioritize and multi-task effectively
  • Proven collaboration skills along with the ability to influence without authority

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
More Information on American Express
American Express operates in the Fintech industry. The company is located in New York, NY and New York, NY. American Express was founded in 2022. It has 73317 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 168 open jobs at American Express, click here.
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