Job Location: United States : North Carolina : Cary
Alternate Job Location: Not Applicable : Not Applicable
Work Arrangement: Hybrid
Role Value Proposition:
We are looking for a Senior Engineer to join our Messaging Team. The Email Security Engineer will work with the Messaging leadership and look for opportunities to simplify and automate tasks. The successful candidate will be a subject matter expert in global Messaging technologies with a focus on Cisco Email Security in addition to Microsoft Exchange and Microsoft O365. This is a global role that manages multiple modern email security technologies impacting operations in 50+ countries.
Key Responsibilities:

• Engage in email cybersecurity strategies/roadmaps, evaluate and recommend enhancements in current solutions
• Manage, maintain and monitor service uptime of Cisco IronPort/CES, Area 1, Abnormal Security and Exchange Online Protection
• Support initiatives/projects meeting project schedule and milestones
• Respond to and take ownership of Service Now tickets on end-to-end mail-flow, SMTP enablement, SMTP Relays and Microsoft Defender policies.
• Create/Fix DNS SPF, DKIM, DMARC records
• Develop technical documentation
• Collaborate with vendors and global counterparts to maintain service availability

Essential Business Experience and Technical Skills:
Required:

• 5+ years of email delivery and email security experience
• Experience designing and implementing SMTP routing, Microsoft Exchange and other perimeter email solutions
• 5+ years expert knowledge of advanced cyber threats, spam, virus, malware, content filters and mail policies
• 5+ years in a messaging engineering position within a large enterprise environment
• Excellent communication and analytical skills, inclusive of written, verbal and listening
• Customer Service orientation and strong teamwork
• Extensive knowledge of DMARC, DKIM, SPF, TLS, DNS
• Knowledge of Microsoft M365, Microsoft Encryption, Rights Management

Preferred:

• Bachelor's degree in Computer Science (or related discipline) or equivalent
• Cisco Certified Specialist - Email Content Security or similar
• Microsoft 365 Certified: Messaging Administrator Associate or other related certifications

At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
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MetLife:
MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.
We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies."
MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.
We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife. For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.
MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
MetLife maintains a drug-free workplace.