Senior Digital Accessibility Engineer - Telecommute

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Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
The Accessibility Center of Excellence seeks energetic, motivated and resourceful individuals to join our growing team. The Accessibility Center of Excellence serves the UnitedHealth Group enterprise (Optum and UnitedHealthcare), providing guidance, training and talent to product teams as they build solutions that ensure everyone can access and use Optum and UHC products.
As a senior digital accessibility engineer, you will continue to progress skills learned and practiced as a digital accessibility engineer. In addition, you will collaborate with Accessibility Center of Excellence leadership to promote the need for accessible products and services across the enterprise. You will educate and train product teams on specific accessibility requirements and the use of tools that teams can use to incorporate accessibility early in the product development lifecycle.
With the opportunity to serve as a member of large projects or initiatives, such as the Engineering Standards (mobile and web), you will leverage experience to constantly evaluate and recommend improvements to the accessibility processes, our tools and training materials. You will actively contribute in one or more working groups for standards, research, tools development or other accessibility resources to help mature the practice of accessibility within the company and promote a culture of inclusive design, using best in class accessibility tools and techniques.
To be successful, you must show empathy towards people with disabilities, have a passion for helping to make products better for everyone, have a curious, inquisitive mind and self-awareness with an interest in continuing to improve your people and technical skills and be able to share your knowledge and talent with team members and clients by providing training and mentoring.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:

  • Under the guidance of Accessibility Center of Excellence leadership, collaborate with product teams across the enterprise to promote the need for accessible products and services
  • Serve as the lead on client projects, providing direction to and mentoring digital accessibility engineers and Grow Your Own program participants, reporting status updates to project team leadership and Accessibility Center of Excellence leadership, and handling any issues that arise regarding talent, timelines and deliverables
  • Participate on a large project or initiative, such as the Engineering Standards (mobile or web), researching and documenting best practices for usability and accessibility, documenting and sharing use cases to help promote accessibility best practices, helping to promote decisions made to peers and clients
  • Assess and validate Optum and UHC digital properties to ensure that they comply with WCAG
  • Perform accessibility assessments. May include web pages, desktop applications, mobile applications and documents, such as PDFs, PPTs, etc., with the (preferred) ability to assess and remediate PDF, Word and other documents so they confirm to current standards, including WCAG and PDF/UA.
  • Document assessment results via available reporting templates and tools
  • Write Rally or Jira user stories based on the standard accessibility user story template and following guidelines in place
  • Present findings to internal product teams and external clients, educating teams on specific accessibility requirements and the use of available tools to proactively include accessibility early in the lifecycle
  • Identify accessibility issues of visual and interactive designs, promoting the use of accessible design pattern library components and use of tools to improve the accessibility of designs
  • Research and stay aware of new development frameworks for the purpose of assisting developers in creating accessible products
  • Support the Accessibility Center of Excellence by researching and writing posts for team websites
  • Write curriculum and lead accessibility training for peers and clients
  • Apply HTML, CSS, JavaScript and ARIA knowledge to digital properties as part of client engagements and governance processes
  • Identify new opportunities to support and contribute to the growth of the Accessibility Center of Excellence


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

  • 3+ years of experience working in roles related to accessibility engineering
  • 2+ years working as a digital accessibility engineer, analyst or tester
  • Advanced knowledge of assistive technology and accessibility-related software, including JAWS, NVDA, VoiceOver, ZoomText, Dragon NaturallySpeaking or other speech recognition software
  • Working knowledge of user-centered design principles and tools
  • Knowledge of Web Accessibility Initiative (WAI) guidelines and specifications
  • Familiarity with WCAG
  • Exposure to or familiarity with how to use design pattern libraries for client products
  • Advanced soft skills and mastery of working with teams who may not have any understanding of inclusive design or accessibility


Preferred Qualifications:

  • BA/BS in information technology, information design, computer science, human computer interaction (HCI), instructional design, quality assurance, assistive technology or related field, or equivalent industry training and experience
  • Experience writing reusable frontend code for modern frameworks such as Angular, Backbone, etc.
  • Advanced knowledge of HTML, CSS and JavaScript
  • Solid understanding of Agile development methodology
  • Self-motivated with a desire to improve products for people with disabilities
  • Mastery of working collaboratively and productively both with diverse teams and independently


To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut / Nevada residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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