If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department OverviewThe Cloud Infrastructure Engineering team is responsible for the development and operations of critical cloud infrastructure and platform services, in support of Motorola Solutions' public and hybrid cloud-based Software as a Service (SaaS) solutions for public safety customers. This team is part of Motorola Solutions’ Software Enterprise division, which offers secure, reliable and efficient team communications, workflow and operational intelligence solutions for mission-critical public safety and enterprise markets throughout the world. Our services leverage Cloud Computing infrastructure to build at scale. The Cloud Infrastructure team is responsible for: Development and operation of common platform services that can be leveraged by our SaaS solutions; Overall reliability and security of these services and the cloud environments; Monitoring, alerting, and support for these platform and infrastructure services; Developer enablement with metrics collection and reporting
Job Description

This position is open to all remote candidates based in the US. 

Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Motorola Solutions is growing and we are looking for SRE’s to join our team.

As a Site Reliability Engineer on this team, you will be a key contributor to product development activities for our team, accompanied by teams in Texas, Seattle, Salt Lake City, and Chicago. These teams are developing frameworks, services, tools, and processes to support other Motorola Solutions' engineering teams as well as deliver solutions to our customers. You will be working on a high-velocity, results-oriented team that leverages cutting-edge technologies and techniques. The right individual will be motivated and will have a passion for automation, deployment processes, and enabling innovation. Your efforts will help to shape the engineering culture and best practices across Motorola Solutions’ Software Enterprise organization.

Responsibilities

• Design and implement core services used by our Public Safety cloud solutions

• Define and meet scalability, availability, security, and performance goals

• Research and experiment with key technologies, architectures, and standards 

• Attend daily stand-up meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers

• Assist with supporting Production systems (includes troubleshooting issues and aiming to resolution) 

• Understand complex technical details and build test methodologies for them

• Collaborate with the engineering team on projects as the expert on reliability, performance, and efficiency

• Build resilient services which utilize telemetry and metrics to drive operational excellence

• Develop highly repeatable processes and have a mindset to automate everything from deploying software to mitigating system failures

• Manage auto-scaling of infrastructure and instance to right-size workload and performance

• Drive improvements to the product build and testing solutions

• Take part in a 24x7 on-call rotation

• Submit and implement change requests and create "blameless" root cause analysis on infrastructure issues, in a fast-paced environment

• Document current and future configuration processes and policies

• Build systems and tooling experience, including testing and analysis

• Runbook / workflow / event-based automation

Qualifications

• Exceptional experience in Site Reliability (https://landing.google.com/sre/)

• Experience with Azure DevOps and Infrastructure as Code (IaC) using Powershell, Azure Cli and ADO templates

• Enterprise level experience in deploying, provisioning and utilizing Docker, Azure App Services, AKS, ACR, Azure Storage, ARM templates

• Experience in managing, securing, Azure subscription using industry standard security models

• Experience with Git and different different merge flow strategies

• Strong ability to inspire engineering and support teams to up their reliability game

• Experience with LaunchDarkly and PagerDuty

• Exceptional experience troubleshooting enterprise scale platforms; building such platforms a plus

• Experience with monitoring and logging tools and platforms

• Experience with Continuous Integration (CI) and Continuous Delivery (CD)

• Exceptional track record of solving complex problems with technology (automation, ML, etc.)

• Exceptionally forward thinking and innovative - stay on top of the latest trends, technologies, etc. 

• Experience working in a fast paced Agile/Scrum environment

• Strong hands-on experience with PowerShell (Modules, DSC, etc.)

• Exceptional Azure experience using Azure Gov and public clouds

• Configuration management tools (PowerShell DSC, ARM Templates, SaltStack, Ansible, Chef, Puppet, etc.)

• Ability to work in a fast paced, evolving, growing and agile environment

• Strong level of curiosity and interest to learn

• Bachelor’s degree (or equivalent) in Computer Science, Computer Engineering, Software Engineering or relevant engineering discipline - preferred

• This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers

Basic Requirements

• 3+ years Cloud and/or DevOps experience

• Must be able to obtain background clearance as required by government customer

Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits effective Day 1
• 401K with Company Match and Day 1 vesting
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.