DRW
Hybrid

Senior Desktop Systems Engineer

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DRW is a technology-driven, diversified principal trading firm. We trade our own capital at our own risk, across a broad range of asset classes, instruments and strategies, in financial markets around the world. As the markets have evolved over the past 25 years, so has DRW – maximizing opportunities to include real estate, cryptoassets and venture capital. With over 1,000 employees at our Chicago headquarters and offices around the world, we work together to solve complex problems, challenge consensus and deliver meaningful results. It’s a place of high expectations, deep curiosity and thoughtful collaboration.

Our Systems and Mobile Platforms team is the front line of support for all users across the firm. We work with a wide range of the best technology available - - and we get to test, configure and deploy it all in an environment that continually challenges us and demands that we learn new things daily. The team is also responsible for driving innovation for technologies that impact users daily. The pace is fast but we also obsess about leaving no stone unturned when there is a problem to be solved. We believe in healthy debate, creative and collaborative problem solving and active knowledge sharing. Strong technical aptitude and a passion for technology are critical for success in the Systems Engineer role but initiative, strong analytics and drive are equally important.   

What you’ll be doing:

  • Providing end user support to employees in Chicago corporate office and exchange floors
  • Building, configuring and upgrading workstations, laptops and mobile devices
  • Troubleshooting, maintenance and upgrades of desktop managed servers
  • User provisioning (user accounts, mobile devices, VPN, directory permissions)
  • Providing support for conference room technologies
  • Automation of repetitive system administration tasks
  • Evaluating and recommending new hardware and software technologies or solutions

 What we’re looking for in this role:

  • 3+ years of MEMCM/SCCM administration experience or similar
  • Strong Knowledge of application packaging and management
  • Strong experience supporting and configuring Windows 10
  • Strong knowledge of Group Policy management
  • Strong Powershell knowledge
  • Passionate about technology
  • Highly motivated, self-starter who is eager to grow within our organization
  • Ability to manage projects independently
  • Previous mobile device management experience
  • Bonus macOS and UNIX client support experience

 Nice to have:

  • Intune management experience
  • Previous Mac OS or Linux support experience
  • Previous Windows Server and Active Directory support experience
  • Scripting or low level programming experience

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

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What are DRW Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Through the DRW Foundation, we support philanthropic endeavors involving education, training, and housing in the communities that we live and work.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Remote work program
We are committed to creating in-office as well as remote environments to support collaboration and belonging for all of our employees. Success at DRW is measured by performance, not location.
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
DRW sponsors volunteer opportunities during the work week
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
We have daily catered breakfast and lunch.
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
DRW hosts lunch and learn meetings once per month.
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Apprenticeship programs

Additional Perks + Benefits

We also offer on-site yoga, meditation classes, trivia nights., massages, and wine tastings. We also support professional development through mentorship programs, speaker series and "Geek Lunches."

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