Senior DataOps Engineer at MasterControl (Salt Lake City, UT)

| Salt Lake City, UT
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About MasterControl:

MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visit


At MasterControl we are building our next generation data platform that will leverage AI/ML techniques to help redefine how our customers bring lifesaving and lifechanging products to market. To enable this, we need your help building our Data Pipeline, Data Mart, and Data Lake.

The Senior DataOps Engineer plays a key role in our team's transition towards a fully automated and easy to maintain Data Lake and AI/ML pipeline. This role delivers value by owning the automated provisioning of all needed environments, infrastructure, connectivity and needed integrations, etc.

  • Provision, maintain, and own our Kubernetes clusters.
  • Provision, maintain, and own our Kafka Connect clusters.
  • Provision, maintain, and own our Data Lake (Spark cluster, Airflow, Spark Structured Streaming, Kafka).
  • Provision, maintain, and own our ML Pipeline. H20, GCP, Hugging Face, etc.
  • Automating our integration into our CI/CD pipeline.
  • Mentoring the team in good AWS/Cloud/Networking/IAM/Terraform practices.
  • Foster collaboration in a team and cross-team setting.
  • Contribute to the culture of accountability, productivity, and fun found in our team.
  • Support the integration of new products and services, regulatory requirements, tools, technologies, and markets into existing operations.
  • Ensure available technology is fully leveraged.
  • Other duties as assigned.

Requirements and Skills
  • 4-year degree in CS, IT, IS, or equivalent area of technical study or equivalent experience.
  • Multiple years of professional experience in an Ops position.
  • Experience using AWS, which includes working with services like EC2, EMR, RDS, Athena, IAM, VPC, EKS, Route 53, and S3.
  • Experience using GCP.
  • Hands-on experience building CI/CD workflows and using scripting languages (one or more languages, e.g., Python, Java, PowerShell).
  • Hands-on experience with software deployment and orchestration technologies e.g., CloudFormation, Terraform, Docker, Kubernetes in production environments.
  • Experience with Kafka and or other event frameworks.
  • Experience with feature flag and various deployment methodologies: Green/Blue, A/B, red/black.
  • Familiarity and passion for industry standards and best practices around DevOps and SecDevOps.
  • Significant experience with Windows and Linux operating system environments.
  • Excellent interpersonal, collaborative, trust-building, conflict-resolution, and writing skills.
  • Passionate about creatively solving business problems.
  • Effectively prioritize and execute tasks in a high-pressure environment.
  • Meet multiple, challenging deadlines while communicating expectations clearly.
  • Sense of ownership and pride in your performance and its impact on the company's success.

Physical Demands and Working Conditions
  • Must be able to work well with people.
  • Ability to operate a computer and work at a desk for extended periods of time.
  • Ability to communicate effectively in writing, in person, over the telephone and in e-mail.

Why Work Here?


MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals. We like to call it #TheBestTeamOnThePlanet.

We work hard to develop and challenge our employees' skillsets, recognize their contributions, encourage professional development, and offer a one-of-a-kind culture. This is why we say #WhyWorkAnywhereElse?

MasterControl could be your next (and last) career move!

Here are some of the benefits MasterControl employees enjoy:
  • Competitive compensation
  • 100% medical premium coverage (yes, you read that right!)
  • 401(k) plan with company match
  • Generous PTO packages that increase with tenure
  • Schedule flexibility
  • Fitness clubs (you get paid to have fun and be active!)
  • Company parties and employee recognition programs
  • Wellness programs (free Fitbit, gym membership and athletic shoe reimbursements, etc.)
  • Onsite physician and massage therapist
  • Innovation center and gaming rooms at the office
  • Dental/vision plans
  • Employer paid life insurance policy
  • Much, much more!

Applicants must be currently authorized to work in the United States on a full-time basis.
More Information on MasterControl
MasterControl operates in the Analytics industry. The company is located in Salt Lake City, UT. MasterControl was founded in 1993. It has 623 total employees. To see all 38 open jobs at MasterControl, click here.
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