Senior Data Center Network Engineer (Raleigh, NC)

| Raleigh-Durham, NC
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About the job
The Red Hat IT Network team is looking for a Senior Data Center Network Engineer to join our global organization in Raleigh, N.C. In this role you will provide essential support for Red Hat's critical IT infrastructure, applications and core services utilizing modern DevOps and Site Reliability Engineering (SRE) tools and methodologies. You will ensure continuous and optimized operation and provisioning of IT network infrastructure, automation, and monitoring. You will respond to and resolve incidents and alerts, fulfill service and change request tickets, and assist in process improvement, documentation, and automation.
What you will do
  • Participate in a 24/7 follow-the-sun global support model around deployment, maintenance, monitoring, response, and capacity planning for business-critical systems and infrastructure
  • Collaborate daily with globally distributed team members and other engineering and development teams to troubleshoot and resolve incidents and service requests
  • Follow company policies and processes while completing technical tasks and implementing technical solutions
  • Provide on-call coverage during working hours as part of a rotation, as well as periodic rostered and planned on-call support on weekends
  • Identify, document, and assist in the automation of operational support procedures and processes
  • Advance innovation through utilization of Red Hat technologies that are new or still in the product development pipeline
  • Travel when necessary to another Red Hat office for assigned work, meetings, or training, following Red Hat's COVID-19 guidelines

What you will bring
  • Bachelor's degree in computer science or a related field or relevant professional experience
  • 7+ years experience in network administration supporting production systems and core utility services in an enterprise environment
  • Direct experience with the iOS and Juniper CLI
  • Demonstrable understanding of how diverse systems and technologies interact in a complex network environment
  • Experience with Infrastructure-as-a-Service (IaaS) and Cloud platforms, e.g., AWS, GCP, IBM Cloud
  • High level of ethics and computer security practices as this position may handle confidential company data
  • Ability to work on your own and balance competing priorities like service requests, production support incidents, change requests, scheduled maintenance, and project work
  • Demonstrated experience participating in projects or coordinating the efforts of those in a globally distributed team
  • Positive approach toward customers; ability to cooperate and communicate well within the global team

Understanding of and professional experience across key system and network administration areas, including at least some of:
  • Networking, e.g., LAN, WAN, switching and routing, (IP, TCP, VPN, AAA protocols)
  • Network equipment and appliances (Cisco, Juniper)
  • Network protocols, e.g., OSPF, VRRP, BGP, MPLS, EVPN, VXLAN, Spanning Tree, Link Aggregation
  • Application delivery infrastructure and load balancing or clustering (F5 BigIP)

The following are considered a plus:
  • Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP)-level skills
  • Cisco Certified Internetwork Expert (CCIE) or Juniper Networks Certified Expert Lab Exams (JNCIE)-level skills
  • Source code management (Git, Gitlab, Github)
  • Experience with agile development methodologies
  • Experience working with the business and customers on identifying requirements and translating business goals into technical solutions
  • Red Hat Certified System Administrator (RHCSA) or Red Hat Certified Engineer (RHCE) certification
  • Experience with Red Hat OpenStack Platform, Red Hat OpenShift, Red Hat Ansible Automation Platform, or Red Hat Virtualization
  • Experience with continuous integration (CI) and continuous delivery (CD) processes and tools
  • Experience with enterprise monitoring and analytics (Splunk, Graphite, InfluxDB)
More Information on Red Hat
Red Hat operates in the Cloud industry. The company is located in Raleigh, NC. Red Hat was founded in 1993. It has 20000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 159 open jobs at Red Hat, click here.
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