Senior Compute and Storage Engineer (Charlotte, NC)

| Charlotte, NC
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At Vanguard, technology is integral to helping our clients reach their personal goals. We depend on IT 24/7/365 to run our investors' assets. That puts your expertise at the heart of our business.

As a Compute & Storage Engineer, we'll rely on you to provide infrastructure services focusing on designing, installing, configuring, integrating, and automating various technologies. The ideal candidate will be responsible for providing subject matter expertise and guidance for design and installation projects using multiple technologies to keep our infrastructure running smoothly.

Vanguard strives to continually evolve and modernize our platforms. We continue to transform our Infrastructure and Operations with a cloud first strategy and this position provides the opportunity for you to be a part of the journey. Our Engineering groups continue to adapt and evolve into a more converged team, and while the focus of this position is storage-centric, we expect and encourage all our engineers to cross train to build skills and expertise in all aspects of our Infrastructure.

In this role, you will:
  • Provides advanced level infrastructure services, including installing, configuring, and integrating enterprise data center technologies. Obtains quotes and justifies business need. Identifies stake holders and participates in project teams. Conducts functional testing and provides recommendations based on the results. Verifies installations meet production acceptance standards
  • Design and implement solutions with a focus on observability and automation
  • Provide advanced Tier 3 services for multiple moderate to complex issues elevated from tier 2 support groups
  • Identify failing components and recommend corrective action
  • Provide advanced level design and troubleshooting
  • Identify performance issues, interpret trends, and implement improvements
  • Create documentation, including knowledge articles, policies and procedures, and diagrams
  • Participate in disaster recovery and business continuity testing
  • Add, update, and close records in the IT Problem Management and Change Management systems
  • Train and mentor staff operations teams. Conduct formal and informal knowledge sharing sessions, one-on-one sessions
  • Participate in and support capacity planning activities, including monitoring and tracking capacity metrics. Initiate actions to prevent degradation caused by capacity issues
  • Interface with technical leads of Vanguard's engineering team; designing, configuring and maintaining innovative solutions in the infrastructure
  • Thoroughly understand and comply with IT policies and procedures, especially those for quality and productivity standards that enable the team to meet established client service levels. Thoroughly understands and complies with Information Security policies and procedures

Improve performance through high-performing infrastructure.

You're passionate about the potential to transform the business through Infrastructure technology but, more than that, you understand how to use it to deliver real benefits to our clients. You're committed to getting the most from our resources and ensuring they operate at peak performance. The same goes for your own career: you're keen to build on your analytical and problem-solving skills, improve your technical knowhow and develop to your full potential. Together we'll own the way in a fast-growing industry.

What it takes:

Undergraduate degree in a related field or the equivalent combination of training and experience.

Minimum of 5 years infrastructure engineering experience.

Experience with DELLEMC Storage products (SAN, NAS, Object)

Familiarity with Compute Technologies (Vmware, VxRail, vSAN, Cisco UCS, HP Proliant)

Familiarity with Unisphere Management tool

Familiarity with Vmware vCenter Appliance

Experience participating in Agile or Lean programs a plus

Ability to support off hour events as required

Ability to be in an on-call rotation

Advanced knowledge on the following storage focused areas:

Knowledge of NAS file storage including CIFS/NFS (Netapp/EMC/AWS)

Knowledge of Object Storage including (EMC ECS, AWS S3)

Knowledge on Fiber Channel Block Storage (EMC/Cisco)

Knowledge on EMC VMAX/VNX/Unity SAN Arrays

Experience in design and implementation of remote replication techniques and disaster recovery solutions using SRDF on VMAX3 and Recoverpoint

Experience in SAN expansion on Brocade and Cisco fabrics

Experience in zonesets and zoning on Fiber Channel networks

Working understanding of code and scripting (PowerShell, Linux Scripting, SYMCLI)

Strong written and verbal communication skills, including presentation skills.

Strong analysis and problem-solving skills.

Knowledge on other Infrastructure related areas:

Vmware vSphere 6.7+

Vmware vRealize Suite (vROPS, vRLI, vRLCM)

Vmware HCX

Cisco UCS converged Infrastructure

HCI solutions (vSAN, VxRail)

HP Proliant servers

HP Oneview

Recoverpoint for VM

About Vanguard

We are Vanguard. Together, we're changing the way the world invests.

For us, investing doesn't just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose - and that's how we've become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let's make it count.

Inclusion Statement

Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing."

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Future of Work

During the pandemic, we transitioned to a work from home model for the majority of our crew and we continue to interview, hire, and on-board future crew remotely.

As we have developed the path forward, we have taken a thoughtful approach that both maximizes the advantages of working remotely and the many benefits of coming together and collaborating in a shared workspace. We believe that in-person interactions among our crew are important for preserving our unique culture and advantageous for the personal development of our crew.

When our Crew return to the office, many will work in our hybrid model. A smaller proportion of our crew will operate in the Work from Home work model (for example, field sales crew); or in the Work from Office model (for example, portfolio managers).

The working model that your role falls into will be communicated to you in the interview process - please do ask if you are unsure. We encourage you to make the decision regarding your job interview and offer knowing which model your role will fall into. We will test and learn as our ways of working evolve and will continue to evaluate working models along the way.
More Information on Vanguard
Vanguard operates in the Fintech industry. The company is located in Valley Forge, PA, Charlotte, NC and Scottsdale, AZ. Vanguard was founded in 1975. It has 20252 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 153 open jobs at Vanguard, click here.
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