Senior Cloud Services (DevOps) Manager -Remote/Romania

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As an industry leader and Software-as-a-Service provider our mission at 8x8, Inc. [NYSE: EGHT] is to transform the future of business communications. The 8x8 Open Communications Platform (TM) uniquely brings together Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses across the globe transform their customer and employee experience, and empowering workforces worldwide to work smarter.

For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter and Facebook.

The Senior Manager, Cloud Services Devops/Site Reliability Engineering will lead the Cloud Services/ Application DevOps team with following responsibilities: 
-Be responsible for maintaining and scaling production services and servers across multiple data centers for complex and data-intensive cloud services; 
-play a critical part in company’s hybrid cloud journey by improving scalability, service reliability, capacity and performance; 
-Write automation code for provisioning and operating infrastructure at massive scale; 
-Work with development teams to make sure the applications/services fit nicely within the infrastructure and scalability/reliability/security is designed and implemented from the start; -Work with QE on building pipelines and automation for delivering and deploying applications to production; 
-Participate in occasional on-call rotation supporting the service operations; 
-Take a lead role in managing major service outages; 
-Troubleshoot incidents, formulate theories and test hypotheses, and narrow down possibilities to find the root cause. 
Strong Cloud management experience and team building skills are essential, including experience defining metrics, measuring operational processes and continually improving the capabilities of an organization with stakeholders in multiple regions.

Responsabilities:

  • Design, plan and implement cloud solutions for enterprise customers in a major public cloud providers AWS, OCI
  • Design, plan and implement container based solutions on a Kubernetes platform
  • Managing the day to day activities of team and Serve as a point of escalation or conflict resolution
  • Drive operational excellence in everything you do; this includes creating processes, procedures, and automation to improve efficiency in our day-to-day tasks and projects
  • Seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our global infrastructure

Qualifications:

  • Proven management experience over Cloud or DevOps/Site Reliability Engineering teams
  • Proven professional experience within Systems/Cloud/DevOps/Platforms/Software Engineering
  • Strong experience with Kubernetes and Kubernetes based tooling
  • Expert knowledge of the Cloud provider services (e.g. in AWS and OCI). Demonstrable skills managing deployments in the following areas: data, containers, web (microservices), serverless, Analytics, Compute, identity management.
  • Strong experience in IaC (infrastructure as Code) platforms (Terraform, Ansible) and Scripting languages in YAML, Python and automation systems
  • Expert knowledge in Containerized services with experience in real life deployments is a must.
  • Proven experience leading technical transformations and migrating applications from enterprise to public cloud providers.
  • Strong Architecture and designing skills for native Cloud environment and application awareness within the infrastructure capabilities
  • Strong leadership and interpersonal skills, sound judgment, strong analytical skills, and excellent written and verbal communication skills.
  • Ability to lead a team of highly skilled professionals in a dynamic and rapidly changing sales environment
  • Hands-on experience managing and deploying public Cloud services within AWS or OCI

Nice to have:

  • Certifications in relevant technologies, cloud providers, or demonstration of ongoing learning would be a plus
  • Experience of SIP/VOIP-based telephony or equivalent real-time IP based communication is a Plus.

Benefits:

  • 25 annual leave days. Additional vacation of 1 leave day for every 2 complete years of employment (max. up to 5 days)
  • Bank Holidays (Public Holidays) during the weekend, are observed on weekdays
  • Participation in the company’s bonus scheme – based on company performance and individual performance
  • Private Pension
  • Group Life Insurance 
  • Private Healthcare
  • Meal Tickets
  • Telecom allowance
  • Newborn allowance
  • Christmas and Easter Allowance
  • Flexible Benefits Platform
  • Employee engagement activities and events
  • Learning and training initiatives
  • Flexible working schedule
  • Restricted stock unit: generous grant of stocks that you receive when signing with us, enabling you to own a part of the company

#LI-TM1

For a closer look into what life at 8x8 International and the Cluj office look like check out our Instagram page.

8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to.
For European Job Applicants our Job Applicant Privacy Notice can be found here.

More Information on 8x8
8x8 operates in the Software industry. The company is located in Campbell, CA and New York, NY. 8x8 was founded in 2022. It has 2147 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 66 open jobs at 8x8, click here.
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