Senior Associate, End User Computing Engineer

Sorry, this job was removed at 11:39 a.m. (CST) on Thursday, November 17, 2022
Find out who's hiring in Dallas, TX.
See all Developer + Engineer jobs in Dallas, TX
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

WHO WE ARE
Revantage is a Blackstone Company that provides a highly skilled employee base, best-in-class processes, and state-of-the-art technology to multiple Blackstone real estate portfolio companies. Sectors include Hospitality, Industrial, Multi-Family, Office, Retail, Senior Housing, and Manufactured Homes.
Revantage, headquartered in Chicago, is one of three global offices that includes Revantage Asia and Revantage Europe.
WHAT WE VALUE: OUR CULTURE
Creating a culture that inspires change and momentum require the right team. We know what it takes to lead an industry, and are looking for leaders who seek constant growth, want to excel, and continuously improve upon themselves and the industry. The culture at Revantage is built on our shared core values and commitment to be:

  • Achievers - We expect high standards for ourselves and enable the success of our teams
  • Enthusiasts - We face challenges with optimism and believe anything is possible
  • Leaders - We commit to continuously improve our performance
  • Learners - We learn from our challenges and successes
  • Partners - We deliver value and positive impact to our partners


WHY THIS ROLE IS VALUABLE
Revantage IT serves multiple Blackstone Portfolio Companies (PortCos) across North America, including but not limited to a wide variety of endpoint devices, endpoint platforms, applications, and security tools. Blackstone, Revantage and the supported PortCos are growing and the need to support that growth is imperative. Building the endpoint engineering team and its capabilities is an important element to support this expansion.
HOW YOU ADD VALUE

  • Be a thoughtful leader in end user experience space; continuously improve user end user experiences through OS and application optimizations, automation, and streamlined processes
  • Design and implement unified endpoint management solutions for Windows, Citrix, Macs, and mobile devices using Microsoft Endpoint Manager (MECM, Intune, Autopilot, JAMF)
  • Manage desktop policies and configurations through Active Directory, Group Policy (GPO), and Azure Active Directory, and M365 (Intune)
  • Apply modern configuration management practices to endpoint management
  • Create and manage the desktop operating system build process (MDT, Autopilot)
  • Package software applications for automated deployments using varies methods
  • Manage the M365 environment for managing and deploying software
  • Work with Security teams on compliance metrics and standards of endpoints
  • Proactively monitor and measure endpoint performance to detect trends and catch problems before users are impacted
  • Provide 3rd level endpoint support
  • Collect, report on endpoint metrics, and build dashboards to display information
  • Automate processes using Powershell
  • Perform PC operating system and software installation and performance tuning including, but not limited to, memory optimization, and software application settings (standard and custom)
  • Use ServiceNow software to create, edit, update and close work order tickets and customer profiles as needed
  • Maintain "SOE's" (Start Of Employment) and "EOE's" (End Of Employment) of user accounts and endpoints
  • Other duties as assigned


WHAT YOU BRING TO THE ROLE
Required:

  • College degree in Information Systems or equivalent work experience
  • Minimum 5 years' experience in years hands-on experience Windows platform management at scale, Mac and Citrix experience a plus
  • Minimum 5 years of strong experience in design, architecture and management using SCCM or MECM and Intune in Windows 10/11 Deployment: In-place upgrade, OS refresh and replace
  • Experience with Microsoft Graph, Azure Alerts and Monitoring, Endpoint Analytics.
  • Experience and understanding of Microsoft Endpoint Manager, Intune, Windows Autopilot, and Microsoft Endpoint Configuration Manager
  • Experience packaging applications for automated deployments
  • Experience as solution lead managing projects, solution roadmap, PoC and leading initiatives with minimal direction throughout the project lifecycle
  • Extensive knowledge of workstation management tooling such as MECM
  • Coding/scripting fluency in at least one language, and a commitment to automating solutions
  • Experience with information security frameworks such as device encryption, anti-virus tooling, digital certificates, security policies etc.
  • Ability to self-direct work and resolve severe issues without assistance
  • System integration experience and knowledge of Microsoft Active Directory, Exchange, Office 365, MS Teams, Windows Server 20XX, Windows 7/8/10/11, Citrix, MacOS, iOS, Android, etc.
  • Ability to multi-task in a variety of support roles
  • Some/minimal travel required, sometimes at short notice
  • Excellent customer service and communication skills
  • Work well with others and individually to complete projects effectively.
  • Ability to juggle multiple, competing priorities.
  • While performing the duties of this job, the employee must regularly lift and/or move up to 50 pounds.


Preferred:

  • Mobile device management and iPhone experience
  • Encryption (i.e. BitLocker) and VPN client experience


PERKS FOR YOU

  • Competitive salary, overall compensation, and 401(k)
  • Work-life balance offerings include:
    • Remote work policy
    • Productivity Hours - weekly meeting-free work time
    • Weekly Summer Fridays
  • In-house and external learning & development opportunities
  • Generous health insurance and wellness benefits


EEO Statement
Our company is proud to be an equal opportunity employer . We celebrate diversity and are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications, job requirements and business needs without regard to race, color, marital status, sex, sexual orientation, gender identity and/or expression, age, religion, disability, citizenship status, national origin, pregnancy, veteran status and / or any other legally protected characteristics. We are committed to providing reasonable accommodations, if you need an accommodation to complete the application process, please email [email protected] .
#LI-IG1 #LI-Hybrid

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • Microsoft SQL ServerDatabases
    • Azure SynapseDatabases
    • SnowflakeDatabases
    • Delta LakeDatabases
    • Google AnalyticsAnalytics
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • WordpressCMS
    • NetlifyCMS
    • Constant ContactEmail
    • SendGridEmail
    • PoppuloEmail

What are Revantage, a Blackstone Real Estate Portfolio Company Perks + Benefits

Revantage, a Blackstone Real Estate Portfolio Company Benefits Overview

At Revantage, culture is paramount. However, a company cannot have a strong company culture without valuing its employees and fostering their wellbeing, success, and personal & professional development. From a generous PTO offering to job training & diversity programs, Revantage’s benefits package serves each employee.

Culture
Volunteer in local community
All employees receive 8 hours paid to volunteer for a local cause of their choice. In this way, Revantage supports the all employees in making an impact in their communities.
Partners with nonprofits
Revantage is a corporate partner to CoreGiving, a 501©(3) organization created in 2016 to fight child hunger in communities we serve throughout the U.S.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Employees can work remotely up to three days a week, and if flexibility in hours is needed, that can be arranged with manager.
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
At Revantage, we are very proud of the diversity in our leadership teams.
Mandated unconscious bias training
Our employees and leaders are given an annual unconscious bias training in order to cultivate a more equitable and diverse workforce.
Diversity employee resource groups
Revantage has several resource groups including Women in Network - an opportunity for women at Revantage to drive their growth, and Grassroots - an employee-led cultural awareness initiative.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
This account allows you to pay eligible medical, dental and vision expenses with pre-tax dollars. You can contribute up to $2,850 per plan year to this account.
Disability insurance
100% employer-paid short term and long term disability insurance. Employees also receive a payroll supplement while on leave so they receive 100% of pay for up to 12 weeks.
Dental insurance
Revantage covers 100% of dental insurance premiums.
Vision insurance
Revantage covers 100% of vision insurance premiums.
Health insurance
Employees can select from multiple plans, including PPOs, HDHPs, and HMOs. Coverage is effective the first date of employment.
Life insurance
Life insurance is provided at no cost to employees.
Pet insurance
Wellness programs
Revantage provides complementary on-site gym membership, Headspace mediation app membership and ongoing wellness programs.
Mental health benefits
Revantage offers a Wellness Wednesday Speaker Series, a free subscription to Headspace, access to the EAP, and has instituted a no after-hours meeting policy.
Financial & Retirement
401(K)
Revantage's 401(k) platform through Insperity offers SmartPlan educational tools and calculators to educate employees on plan basics, retirement needs, risk profile, investments, and contributions.
401(K) matching
401(k) retirement plan matches dollar for dollar up to 6% of employee pay with immediate vesting.
Performance bonus
Revantage firmly believes in rewarding employees for hard work and offers annual bonuses to employees that meet performance goals.
Child Care & Parental Leave Benefits
Childcare benefits
Revantage offers back-up childcare via Bright Horizons.
Generous parental leave
12 weeks of fully-paid parental leave.
Family medical leave
Adoption Assistance
Revantage reimburses eligible employees for qualified adoption expenses.
Vacation & Time Off Benefits
Generous PTO
We provide 17 PTO days, 3 floating days, & 12 paid holidays off to recharge including Juneteenth, the Fridays before Labor and Memorial Day, time off for voting, and summer hours every other Friday.
Paid volunteer time
Revantage employees receive 8 hours of paid time off annually to volunteer for a non-profit of their choice in their community.
Paid holidays
Office Perks
Commuter benefits
Our commuter benefits policy allows participants to save up to 40% on transportation costs by paying for mass transit and/or parking expenses with pretax dollars.
Company-sponsored outings
Revantage has quarterly paid office outings, as well as company-wide annual holiday parties and other events, for all employees.
Free snacks and drinks
Our fully-stocked kitchens offer free healthy snacks (beef jerky, cheese, vegetables, etc.), gourmet coffee machines, unlimited sparkling water, kombucha, cold brew and beer on tap.
Some meals provided
Company-sponsored happy hours
Revantage has quarterly happy hours an provides in-office space for team happy hours.
Onsite office parking
Parking assistance available though Wage Works.
Onsite gym
Professional Development Benefits
Job training & conferences
Revantage offers several internal training & development programs: Team Leader Effectiveness Program, Foundations of Inclusiveness, the DEVELOP Portal, and the Blueprint Onboarding Program.
Tuition reimbursement
The Educational Assistance Program reimburses employees up to $5,250 per year for approved undergraduate and graduate courses taken as a part of a degree program..
Lunch and learns
Revantage has a monthly Lunch & Learn series called, "Reach," a program designed to promote better understanding of Revantage and its leaders.
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications
The License and Certification Program reimburses employees for 100% of the cost for license and certification exams after all parts of the exam have been successfully passed.

More Jobs at Revantage, a Blackstone Real Estate Portfolio Company

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about Revantage, a Blackstone Real Estate Portfolio CompanyFind similar jobs like this