JOB SUMMARY
Responsible for engineering activities that monitor, detect and alert on potential security threats and vulnerabilities to the company's telecommunications and signal processing hardware, software and electrical systems. Works closely with network engineering and technical operations staff as security threats and vulnerabilities are detected and coordinates the response to contain and mitigate the threat to Charter's network. Coordinates the incident response process for network security operations and communicates event status to leadership.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Monitors security dashboard alerts to identify and respond to security events.
Monitors and communicates threat intelligence from various resources that is relevant to Charter's networks and systems.
Coordinates the implementation of security counter-measures with the appropriate organizations.
Performs vulnerability and configuration management scans and communicates results to system owners for remediation.
Participates in the response to cyber incidents by gathering data and artifacts relevant to the event.
Provides production support to security systems and tools used by Network Security Operations.
Ensures compliance with security standards, policies and procedures.
Adheres to industry specific local, state, and federal regulations, as applicable.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Knowledge of network and system security vulnerabilities and exploits
Demonstrated understanding of what is required to prevent security exploits, how to detect security attacks and anomalies and how to respond to security incidents and intrusions
Basic knowledge of forensic methodologies and best practices to investigate intrusions, preserve evidence and coordinate a unified security response
Demonstrated the ability to work across functional boundaries, build consensus and drive results
Effective written and verbal communication skills and should have good presentation skills
Ability to problem solve, balance competing priorities and manage through complexity and rapid change
Required Education
Bachelor's Degree in Computer Science or Information Systems or related field or equivalent experience
Required Related Work Experience and Number of Years
IT/network - 2-3
Information security - 2-3
Information security operations - 1-2
Demonstrated experience in managing information security events and incidents
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Current security certifications, such as CISSP, CEH, and SANS GIAC. Firewall, Intrusion Detection Systems, and router engineering
Botnet and Denial of Service detection and remediation
Ethical hacking and penetration testing
Security Information and Event Management (SIEM)
WORKING CONDITIONS
Office Environment 24x7
Network operations support
May require some weekends and evening shift work
Minimal Travel Required ESE345 313211 313211BR