See yourself at Twilio

Join the team as our next SDET (L3), Application System Test, Twilio Engage

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to support Marketing Analytics achieve better quality through automation of test cases, defining best practices and developing reusable test components.

As a Software Development Engineer in Test, you will drive test framework design and automation for Marketing Analytics and help us maintain our quality. Additionally, you’ll have the opportunity to influence architectural solutions that will enable us to achieve our goal of providing a robust set of services to enable Analytics on our data. Not only will you be responsible for tackling some of the most complex and exciting technical problems in the industry, you will also be working across the product scope based on priority need and work directly with others to provide advice and guidance on implementation approach, engage in cross-team technical discussions, build relationships across architecture and engineering that help resolve bottlenecks and provide the best production solution. 

Responsibilities

In this role, you’ll:

• Develop common tools and reusable test components and frameworks based on Twilio Engage
• Enhance automation test framework for better traceability, more actionable analysis and smarter decisions 
• Develop ability to measure and report on software health and release quality
• Develop plan and execute resilience engineering testing 
• Bring your unique perspective that challenges the team to think about resiliency, operability, and scalability
• Develop simple solutions independently and with team members
• Help define, break down and prioritize work in partnership with team
• Works independently to troubleshoot/determine resolution for issues in your team's domain
• Follow Twilio engineering processes
• Interface with other teams, be a point of contact for technical systems your team owns
• Build relationships with peers across teams
• Participate in design meetings and Agile ceremonies
• Be responsible for documentation of projects you work on

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 6+ years of experience in a modern test framework(such as Cypress or Selenium) 
• Experience with a modern programming language (such as NodeJS, Go or Java)
• Help drive technical decisions for your functional domain
• Evaluate new technologies that could be brought to bear to solve Twilio’s technical challenges and improve overall quality
• Help resolve technical issues/blockers as a developer on the team
• Work with teams across the company to troubleshoot/determine resolution for complex issues
• Work with Engineering Managers and Product Managers to understand priorities and roadmap
• Champion good engineering habits (development techniques, TDD, security, and tech debt balance, agile habits) within your team
• Build relationships with key engineers in your focus area
• Document projects you and your team work on

Desired:

• Experience with AWS 

Location 

This role will be Remote or from one of our US offices.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

(Location dependent information)

*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

*If you are a Colorado applicant:

• The estimated pay range for this role, based in Colorado, is $109,824-$151,008.
• Non-Sales: Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.